
Non-profit • Charity • Education
Operation Smile is a global nonprofit organization that provides free cleft lip and palate surgeries and comprehensive, multidisciplinary care to children and families in low-resource communities. For more than 40 years it has run surgical programs, trained local medical teams, supported speech therapy and follow-up care, and partnered with governments and NGOs to strengthen local health systems and expand access to safe surgery. The organization is volunteer-led, relies on fundraising and partnerships, and focuses on education, advocacy, and sustainable capacity-building.
501 - 1000 employees
Founded 1982
🤝 Non-profit
🤲 Charity
📚 Education
November 28

Non-profit • Charity • Education
Operation Smile is a global nonprofit organization that provides free cleft lip and palate surgeries and comprehensive, multidisciplinary care to children and families in low-resource communities. For more than 40 years it has run surgical programs, trained local medical teams, supported speech therapy and follow-up care, and partnered with governments and NGOs to strengthen local health systems and expand access to safe surgery. The organization is volunteer-led, relies on fundraising and partnerships, and focuses on education, advocacy, and sustainable capacity-building.
501 - 1000 employees
Founded 1982
🤝 Non-profit
🤲 Charity
📚 Education
• Define and execute a multi-year IT strategy aligned with Operation Smile’s global mission. • Partner with the CFO, ELT, and Board to enhance impact, scale operations, and improve efficiency. • Oversee implementation, integration, and optimization of core systems including Paycom, Salesforce, and ERP/Finance platforms. • Build a robust global IT support model providing equitable service to the HQ office and international offices. • Develop and maintain a comprehensive cybersecurity strategy. • Establish a formal data governance framework and policies to ensure data quality and integrity. • Communicate technology initiatives, risks, and opportunities clearly to internal and external stakeholders.
• 15+ years of progressive IT leadership experience, including 5+ years in a senior executive or CIO role. • Proven experience developing and executing technology strategies in a global or multi-site organization. • Track record leading digital transformation and large-scale system implementations. • Deep expertise in enterprise systems, cloud technologies, cybersecurity, and data governance. • Experience with vendor management and contract negotiation. • Nonprofit, healthcare, or mission-driven organization experience is strongly preferred. • Bachelor's degree in information technology, Computer Science, Business Administration, or related field required. • Master's degree or relevant certifications (CIO, CISSP, PMP) preferred.
• 401(k) plan featuring Safe Harbor and employer matching. • All-in-one health plans covering health, pharmacy, dental, and vision. • 100% paid premiums for life and AD&D insurances. • Flexible time off and company-paid holidays. • Flexible work arrangements including remote, on-site, and hybrid options. • Opportunities to participate in international medical trips, community outreach, and global health initiatives.
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