Product Engineer

🕒 September 28

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on OpsLevel's careers page ↗OpsLevel's careers page, not through a job board

First seen by Remote Rocketship September 28

Still open on OpsLevel's site. Checked 3 hours ago.

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Logo of OpsLevel

OpsLevel

51 - 200 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $15M Series A on 2022-03

B2B • SaaS • Enterprise

OpsLevel is the internal developer portal designed to empower teams to own, operate, and understand their production infrastructure. By providing self-serve access to essential tools and knowledge, OpsLevel helps reduce friction within engineering teams, facilitating a more efficient development process.

📋 Description

• Own product problems end to end, from understanding customer obstacles through solution shaping, implementation, launch, and iteration • Collaborate with product, UX, and engineering teams to lead customer-focused solutions • Talk to customers, join calls, read support threads, and observe real-world product usage • Produce well-tested code and constructive code reviews • Use coding agents and improve agent context, tooling, and guardrails • Help build the internal software factory routing work from Linear to agents and human review • Monitor and address technical debt and architectural improvements • Propose and promote best practices in Ruby on Rails, GraphQL, and database design • Build private and public GraphQL APIs for the front end, CLI, and customer automation • Lead technical explorations and build prototypes • Ship predictably and communicate when work is off track • Mentor colleagues and support their growth • Participate in on-call troubleshooting across Ruby on Rails, Vue.js, GraphQL, and MySQL

🎯 Requirements

• At least 5 years of experience with Ruby on Rails, or 7 years with a similar web framework such as Spring, Django, or Node.js • Experience designing architectures with strong interface boundaries and separation of concerns • Experience working from SOLID principles • Strong knowledge of Rails • Experience designing performant MySQL data models • Knowledge of RDBMS data structuring, indexing, denormalization, and debugging and fixing slow queries • Experience building with AI tools and informed judgment about their effective use • Product instinct and ability to understand user needs before designing • Nice to have: experience building agent systems beyond autocomplete, such as an eval harness, custom tool, MCP server, or internal workflow • Nice to have: experience with AWS, Docker, Kubernetes, Terraform, Rails job systems such as Sidekiq, Redis, and large-scale web applications • Ability to participate in an on-call rotation • North America location and work authorization in the selected country

🏖️ Benefits

• Equity included in compensation • Fully remote work • Inclusive and welcoming workplace • Accommodation during the recruitment process • Working web camera and microphone for interviews (ideally a quiet place with minimal background noise)

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