Manager, Lease Administration

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Colliers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Colliers is a global leader in real estate services and investment management. The company provides a comprehensive range of services to commercial real estate clients, such as transaction services, property management, and valuation. Colliers' expertise spans across various sectors including office, industrial, retail, residential, and hospitality properties. Their mission is to maximize the potential of property and accelerate the success of their clients and people. With a strong commitment to sustainability and innovation, Colliers offers bespoke solutions tailored to meet the unique needs of their clients worldwide.

📋 Description

• Manage Lease Administration resources, including direct reports and team building • Manage client implementations, client and vendor relationships, schedules, reports, communication plans, and process flows • Serve as managing lease analyst on large accounts and lead Lease Analysts supporting smaller accounts • Communicate with clients, brokers, account managers, and landlords • Perform database quality control and create, edit, and run reports • Mentor and train Lease Analysts • Oversee lease abstraction, translation, input, and quality control processes • Assist with account transitions and setup • Maintain account processes, procedures, playbooks, and client contract information in WorkTrac • Abstract and track rental obligations, lease expirations, option exercise dates, and other critical information • Reconcile outstanding balances and resolve disputes with landlords and clients • Serve as the main contact for clients and internal stakeholders • Conduct client meetings and reviews presenting portfolio updates, metrics, and performance reports • Develop client governance programs and manage escalations • Identify account risks, formulate mitigation strategies, and project-manage solutions • Ensure global teams deliver services according to client processes and contracts • Participate in new business presentations • Manage assignments and database-management tasks for global team members • Establish calls and communication cadence with global lease administration account teams • Prepare and lead impactful communications with professional presence • Review recovery clauses, establish recovery pools, calculate tenant recovery expenses, and review caps, base years, and exclusions • Prepare monthly rental payment schedules • Monitor, review, and approve Rent, CAM, Operating Expense, Tax, and Insurance payments • Review and validate Consumer Price Index adjustments • Maintain file systems and database integrity for tenant and lease data • Maintain team allocations and workload assignments

🎯 Requirements

• Bachelor's degree in business, accounting, real estate, or a similar field preferred • At least 7 years of relevant experience in commercial real estate lease administration, accounting, or property management • Experience in landlord and/or tenant sectors • Intermediate to expert experience with multiple commercial real estate database applications, such as CoStar, Yardi, Apex, ProLease, or Virtual Lease • Documented success working on multi-line global accounts with 1,000+ leases and global account management structures • Intermediate proficiency with Microsoft Office tools, including Word, PowerPoint, Excel, and OneNote • Thorough knowledge of FASB/IFRS accounting rules and general accounting principles preferred • Successful track record of working independently, preferably remotely • Strong time management skills • Ability to manage people and tasks effectively • Ability to interpret complex commercial lease language • General understanding of AI technology and openness to adapting to technological evolution • Must be currently authorized to work in Canada on a full-time basis • Employer will not sponsor applicants for work visas

🏖️ Benefits

• Innovative projects • Industry-leading training and development programs • Comprehensive and flexible benefits package • Competitive compensation • Collaborative culture • Employee Resource Groups (ERGs) • Global network and opportunities to connect and collaborate with experts worldwide • Disability-related accommodation throughout the recruitment and selection process