Director, Product Management – Hardware

🔥 7 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$150k - CA$180k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Lead the Hardware Product Management organization • Own the Drive-Thru product portfolio, including current and next-generation solutions • Define product vision, strategy, roadmap, and business performance • Execute long-term growth strategies for next-generation Drive-Thru solutions and supporting ecosystems • Lead portfolio planning across hardware product lines • Use AI tools to synthesize customer and market insights and improve portfolio decision-making • Lead market research, competitive analysis, customer engagement, and product positioning • Translate customer pain points and market opportunities into product requirements and commercial strategies • Monitor product performance and improve adoption, customer satisfaction, profitability, and market share • Lead, mentor, and develop the Hardware Product Management team • Establish scalable product management processes, tools, and best practices • Create career development plans and succession strategies • Partner with Engineering and Project Management on hardware and software-enabled solutions • Drive end-to-end product lifecycle management from concept through launch and sustainment • Participate in go-to-market planning and launch readiness • Own revenue, margin, adoption, and customer satisfaction metrics • Develop forecasts and investment recommendations for executive leadership • Identify revenue growth opportunities through new products, services, and adjacent market expansion • Serve as the single accountable leader for Hardware Product Management and a member of the Hardware Leadership Team

🎯 Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or a related field • 10+ years of Product Management experience • 5+ years of experience leading Product Managers and product organizations • Demonstrated success managing complex hardware and technology product portfolios • Experience in restaurant technology, drive-thru solutions, retail technology, POS systems, or connected hardware platforms preferred • Experience launching embedded or IoT-based products preferred • Familiarity with SaaS, cloud-connected hardware ecosystems, and subscription business models preferred • Experience working with global manufacturing, supply chain, and ODM/OEM partners preferred • Strong understanding of product lifecycle management, roadmap planning, and go-to-market execution • Experience building business cases and managing products with P&L responsibility • Excellent communication, stakeholder management, and executive presentation skills • Proven ability to lead through influence across cross-functional organizations • Legally authorized to work in the U.S. or Canada

🏖️ Benefits

• Equity • Bonus • Potential additional compensation, including bonus, commission and/or equity, as applicable • Remote work arrangement