CCM PreSales Engineer

🕒 August 7

🇨🇦 Canada – Remote

💵 $85k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔍 Pre-sales Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PartnerOne

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

💳 Fintech

Enterprise • SaaS • Fintech

PartnerOne is one of the fastest growing software groups in the world, providing solutions that enhance the operational efficiency of the largest enterprises globally. The company specializes in acquiring software firms and investing in their development to create more robust, effective, and agile software solutions. PartnerOne is trusted by 80% of the world's largest companies, including the top US and European banks, defense contractors, and media conglomerates, focusing on delivering unparalleled customer support and innovative technologies.

📋 Description

• Serve as the primary technical point of contact throughout the sales cycle, advising prospects on Cincom products and assisting with proposals, RFP responses, and technical documentation • Design, deploy, and manage evaluations and Proof-of-Concepts, demonstrating solution effectiveness and economic value • Support sales negotiations by understanding customer accounts, technical requirements, and infrastructure to propose tailored solutions • Build and maintain technical relationships with customer stakeholders and act as a trusted advisor and commercial contact on critical support cases • Answer and qualify inquiries by phone, email, or web form; document results in Cincom’s CRM and assign qualified leads • Collaborate with sales, marketing, product management, professional services, development, and support teams to execute sales strategies and ensure successful opportunity development • Conduct technical presentations and product demonstrations via video conference or on site • Participate in industry events, trade shows, conferences, webinars, seminars, and customer events to promote solutions and generate leads • Help create and maintain product-oriented video content and marketing materials • Maintain knowledge of Cincom products, competitors, industry trends, software development practices, and trends • Collect customer needs and feedback for product features and services; contribute to product development and market positioning • Align with the Sales Director and Cincom leadership on commercial priorities, strategic objectives, sales reviews, forecasting, pipeline reviews, and strategic planning • Ensure customer engagements comply with company policies, commercial governance, and strategic direction

🎯 Requirements

• 2+ years of implementation experience with a product in the Customer Communications Management (CCM) space across financial services, banking, insurance, healthcare, or public sector • 2+ years of experience in sales engineering, technical pre-sales, product management, or a similar software-industry role • Excellent communication and presentation skills, with ability to explain complex technical concepts to technical and non-technical audiences • Strong knowledge of document management practices, related software products, and software implementation practices • Experience with modern software architectures such as SaaS and microservices and associated technologies • Proven ability to conduct effective product demonstrations and Proof-of-Concepts • Proven record of supporting successful sales cycles and achieving sales targets • Willingness to travel as needed to meet customers and attend industry events • Collaborative team-player attitude and willingness to share knowledge and inspire others