Director, Product Management – Core Products

🔥 11 hours ago

🇨🇦 Canada – Remote

💵 $185k - $230k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Penn Interactive

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎲 Gambling

🎮 Gaming

🛍️ eCommerce

Gambling • Gaming • eCommerce

Penn Interactive is an interactive gaming company headquartered in Philadelphia, with additional offices in Greenfield, MA, and Cherry Hill, NJ. As the digital arm of PENN Entertainment, it manages various digital products, including the Barstool Sportsbook. The company is focused on fast-paced growth in the sports betting and online casino space, leveraging partnerships with Barstool Sports and theScore to offer a unique sports betting experience through mobile apps and retail locations.

📋 Description

• Define and drive the product strategy and roadmap for Core Products across Identity & Trust, Payments & Fraud, and Internal Tools • Lead, coach, and develop Product Managers and product leaders, creating clear ownership and accountability across the portfolio • Own critical customer journeys including registration, identity verification, account access, funding, withdrawals, and account management • Build shared capabilities supporting PENN’s online Sportsbook and Casino businesses and connecting digital and retail customer experiences • Improve payment performance and customer funding experiences while partnering with Fraud and Risk teams to protect customers and the business • Partner with Compliance and Responsible Gaming teams to build regulatory and customer-protection requirements into intuitive product experiences • Modernize internal tools and workflows for Customer Support, VIP, Fraud, Compliance, and Operations • Establish clear KPIs and use customer insights, data, and business impact to prioritize investments and measure outcomes • Partner with Engineering on platform architecture, scalability, reliability, and third-party integrations • Influence and align senior stakeholders across Product, Engineering, Design, Analytics, Operations, Compliance, Legal, Finance, and business teams • Other duties as required

🎯 Requirements

• 8+ years’ experience in product management • 2+ years of people leadership experience • Experience managing managers and senior individual contributors across multiple product areas • Experience setting product strategy and translating it into focused roadmaps and measurable outcomes • Experience in identity, authentication, onboarding, KYC, payments, fraud, risk, trust & safety, compliance, or internal tooling • Strong technical fluency and experience partnering with Engineering on platforms, APIs, integrations, and complex technical systems • Strong analytical judgment and experience using data to identify opportunities, prioritize investments, and measure business impact • Demonstrated ability to balance customer experience, growth, risk, regulatory requirements, and operational needs • Strong cross-functional leadership and executive communication skills • Experience operating in complex, regulated, high-transaction, or multi-product environments • Experience in online gaming, fintech, financial services, marketplaces, commerce, or other regulated digital businesses is a plus

🏖️ Benefits

• Competitive compensation package • Fun, relaxed work environment • Education and conference reimbursements • Parental leave top up • Opportunities for career progression and mentoring others • Best-in-class benefits with options and support personalized to employees’ physical, financial, and emotional needs • Bonus eligibility for most non-sales positions