Renewal Manager

🕒 October 7

🍂 Massachusetts – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Pentera

201 - 500 employees

🔒 Cybersecurity

📋 Compliance

Cybersecurity • Compliance

Pentera is the category leader for Automated Security Validation, enabling organizations to effortlessly assess the integrity of their cybersecurity measures while revealing real-time security vulnerabilities. With a focus on pen testing, compliance, and vulnerability scanning, Pentera serves thousands of security professionals and service providers globally, helping them identify and remediate security weaknesses before they can be exploited.

📋 Description

• Design, develop, and implement efficient and effective renewal processes and playbooks tailored to Pentera's innovative approach • Handle a high volume of renewals, managing multiple accounts and priorities to meet quarterly and annual targets • Manage renewal negotiations with both channel partners and end users • Analyze renewal data to identify trends, risks, and opportunities for improvement • Provide regular reports on renewal metrics, performance, and forecasts to senior management • Work closely with the sales, customer success, finance, and product teams to ensure alignment and collaboration on renewal activities • Ensure customer satisfaction and retention by managing and driving the renewal process for existing customers

🎯 Requirements

• 5+ years of experience in a renewals management, customer success, or account management role, within the cybersecurity industry • Strong negotiation and contract management skills • Excellent communication and relationship-building abilities, particularly with C-level executives • Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions • Familiarity with CRM and renewals management tools used in the industry, i.e Salesforce • Proven experience working collaboratively across departments, including sales, customer success, and finance • Proactive problem-solving skills • Ability to manage multiple tasks simultaneously • Willingness to travel as needed

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