Client Success Manager

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Pine Services Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pine Services Group is a long-term global holding company within Evergreen Services Group that partners with, acquires, and supports ERP and technology-enabled services businesses. It preserves the identity and independence of portfolio companies while providing financial clarity, strategic and operational support (recruiting, sales/marketing, infrastructure), and a peer community to drive sustainable, long-term growth for firms focused on ERP systems, business applications, and managed IT services.

📋 Description

• Own the full client relationship for an assigned book of business, including renewals, expansion, and long-term retention • Proactively monitor account health, flag churn risk early, and partner cross-functionally to resolve it • Lead regular business reviews to align on client goals, priorities, and opportunities for growth • Identify and pursue upsell and cross-sell opportunities within the client base • Serve as the go-to point of contact for accounts, ensuring fast, thoughtful, and consistent responsiveness • Build long-term client champions who advocate for the business through referrals, case studies, and reviews • Collaborate closely with sales, delivery, and leadership to support client success and drive outcomes • Maintain accurate account and pipeline records in the company's CRM

🎯 Requirements

• 3+ years of experience in Customer/Client Success, Account Management, or a client relationship role • Experience with Sage Intacct ERP strongly preferred • Proactive, high-energy approach with excellent follow-through and attention to detail • Comfortable in a commercially minded role where retention and growth are success metrics • Strong written and verbal communication skills, with confidence engaging clients at all levels • Self-motivated and able to work independently in a remote environment

🏖️ Benefits

• Fully remote role with no travel required • Competitive base salary plus a performance-driven variable compensation structure • The opportunity to make a visible, immediate impact on a growing client base • A clear path to grow with the business, including the potential to build and lead a team over time