Technical Success Manager, Spanish Speaking

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Snyk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔐 Security

☁️ SaaS

Security • SaaS

Snyk is an AI-powered application security platform that helps developers and security teams find, prioritize, and fix vulnerabilities across code, open-source dependencies, containers, infrastructure-as-code, APIs, and web applications. It offers developer-first tooling and integrations that shift security left in the SDLC, combining static and dynamic testing, software composition analysis, runtime scanning, and an AI-driven “AI Trust” ecosystem delivered as a cloud platform. Snyk focuses on DevSecOps automation, software supply chain risk, and secure development workflows for organizations of all sizes.

📋 Description

• Own technical success for a large portfolio of customers through scheduled sessions focused on technical and business outcomes • Lead one-to-many technical workshops, office hours, and best-practice webinars • Analyze customer usage data to uncover trends, identify risk, and trigger targeted outreach • Drive scalable customer adoption from initial security wins toward mature DevSecOps practices • Create and curate tutorials, best-practice guides, and videos for customer self-service • Synthesize feedback from hundreds of customers into themes influencing the product roadmap • Partner with Sales, Product, Support, and Education to solve segment-level customer needs • Coach customers on embedding SAST, SCA, secrets, container, and IaC scanning into developer workflows and CI/CD pipelines • Guide customers on securing AI-generated code and AI-assisted development • Track engagement and outcome metrics and optimize successful programs

🎯 Requirements

• 5+ years in a customer-facing technical role such as customer success, solutions engineering, technical account management, or professional services • Proven experience designing and executing one-to-many programs such as webinars, email campaigns, digital journeys, or workshops • Working knowledge of developer tools such as GitHub, Jira, Jenkins, and VS Code • Understanding of how code moves from commit to production • Understanding of Application Security concepts including SAST, DAST, SCA, SBOM, secrets, container scanning, and IaC scanning • Hands-on experience with DevOps tooling and foundational understanding of the DevSecOps lifecycle • Genuine interest in AI, developer workflows, and Application Security • Working fluency with AI-assisted tools such as Claude or Gemini • Effective written and verbal communication with developers, security leads, and executive sponsors • Exceptional organization and time management in a high-volume environment • Nice to have: developer background or hands-on work with coding and agentic AI systems • Nice to have: hands-on experience with AppSec programs such as threat modeling or vulnerability management • Nice to have: familiarity with OWASP or NIST frameworks • Nice to have: scripting experience or digital program transformation experience • Nice to have: relevant security certifications such as CISSP, CISM, or Security+

🏖️ Benefits

• Flexible working hours • Work-from-home allowances • In-office perks • Time off for learning and self development • Generous vacation and wellness time off • Country-specific holidays • 100% paid parental leave for all caregivers • Health benefits • Employee assistance plans • Annual wellness allowance • Country-specific life insurance • Disability benefits • Retirement/pension programs • Mobile phone allowances • Education allowances • Employee resource groups • Inclusive and engaging work environment