Senior IT Project & Program Manager, Asset Management

🕒 September 17

🏄 California – Remote

🏄 California – Remote

💵 $110.5k - $227.5k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Pinterest

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

📱 Media

👥 B2C

💰 Post IPO equity on 2022-08

Media • B2C

Pinterest is a visual discovery and bookmarking platform that helps users discover, save, and organize images and ideas (Pins) for interests, projects, and shopping. It provides personalized recommendations and visual search so people can plan and explore topics like home design, fashion, recipes, and events, and it supports commerce features and ads for creators and retailers.

📋 Description

• Own day-to-day relationships with Pinterest’s IT deployment and support service partners • Drive partner performance, escalation resolution, and SLA accountability • Build and manage metrics and reporting programs for outsourced IT services • Define KPIs and run regular business reviews against service and cost targets • Use AI to improve vendor reporting and service operations • Partner with IT Project & Program Managers on global deployment and vendor operations • Manage vendor/MSP relationships supporting IT services • Partner with Procurement, Finance, Legal, and Security on contracts, invoicing accuracy, and compliance • Support asset lifecycle and recovery programs • Evaluate and onboard new service-delivery capacity • Support budget planning and forecasting for vendor-delivered services • Identify and drive cost-saving opportunities across hardware and vendor spend • Serve as backup Scrum Lead, with potential to become primary Scrum Lead

🎯 Requirements

• Proven experience managing outsourced/managed service provider relationships at scale, including SLAs and vendor governance • Strong analytical and reporting skills, including building KPI/metrics programs and translating data into recommendations • Strong collaboration and communication skills, including mentoring peers and influencing outcomes without formal management authority • Experience partnering with Procurement, Finance, Legal, and Security • Strong written and verbal communication skills, including preparing executive-ready materials • 3+ years of relevant experience in IT vendor/MSP management, IT asset management, or a related field • Experience implementing AI into day-to-day workflows, with a practical approach to driving adoption and measuring impact • Bachelor’s degree in Information Systems, a related field, or equivalent experience • Experience with metrics and ticketing/support tools such as Zendesk preferred

🏖️ Benefits

• Equity eligibility • Flexible working model • In-person collaboration only 1–2 times every 6 months • Equal opportunity and accommodation support