Premium Creator Account Manager

🕒 July 1

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Playbook

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 $7M Series A - Playbook on 2023-03

Healthcare • Consulting • Food & Beverage

Playbook is a software platform that enables fitness creators, trainers, and wellness professionals to build, brand, and monetize their own subscription apps and one-time purchase programs. It provides ready-made content templates (classes, clips, Tabata, running, livestreams), community and messaging tools, progress tracking and CRM, analytics, and launch support so creators can scale recurring revenue with minimal setup and no upfront cost. Playbook emphasizes creator ownership, transparent economics (80/20 revenue split), content protection, and tools to grow and retain customers.

📋 Description

• Be the right hand to our Head of Creator Management - you will be trained by them, work with them to optimize workflows and build relationships with their portfolio of creators. • Long term - manage a focused portfolio of legacy, high-touch creators who require a personalized, relationship-first approach • Serve as the primary point of contact for these creators — handle inbound, proactively reach out, and anticipate their needs • Shadow and be trained directly by the current relationship owner; absorb every nuance of these accounts • Coordinate with internal teams (product, marketing, ops) on behalf of these creators • Maintain detailed records of relationship history, preferences, and ongoing commitments • Flag risks, blockers, or opportunities early — nothing should fall through the cracks

🎯 Requirements

• Previous experience in account management, creator management, talent management, or a similar client-facing role • Someone who is deeply immersed in the creator space and confident in creator monetization strategies • Obsessively organized and reliable — you follow up, follow through, and don't let things slip • A relationship-builder at heart — you enjoy getting to know people deeply and being genuinely useful to them • Comfortable with ambiguity and able to operate independently once trained - you are a driver • Someone who finds satisfaction in execution and relationship management