Staff Software Engineer, Patient Experience

🕒 2 days ago

🇺🇸 United States – Remote

💵 $220k - $260k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 8%

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Logo of Pomelo Care

Pomelo Care

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $8M Seed Round on 2021-08

Healthcare • Healthcare Insurance

Pomelo Care is a healthcare service that focuses on providing 24/7 virtual maternity and neonatal care. They have acquired the Doula Network, the largest credentialed network of in-network doulas in the U. S. Pomelo Care partners with health plans and employers to offer their services, which involve connecting patients with a comprehensive care team via text, phone, or video. This team includes nurses, midwives, physicians, and other specialists who assist patients from pre-pregnancy to postpartum periods. Pomelo Care aims to supplement in-person visits with additional support, enhancing maternal and newborn outcomes, and lowering healthcare costs.

📋 Description

• Lead the technical direction for the mobile development strategy and patient-facing apps • Rapidly prototype and ship features in patient mobile and web apps alongside design and product • Use AI tools to move quickly and test ideas that improve engagement and retention • Help steer product direction for supporting and retaining patients during their critical first month • Talk directly to patients and partner with product, design, and clinical teams to turn needs into features • Mentor and grow junior engineers • Set technical standards, architecture patterns, and development practices for patient-facing products • Serve as technical lead for patient interactions from enrollment through the care journey

🎯 Requirements

• Deep experience building and shipping consumer or patient-facing products, whether mobile, web, or both • Experience serving as a technical lead on a team, setting architecture direction and mentoring other engineers • Strong opinions, loosely held, about how to build great user experiences • Comfortable working across the full stack and moving quickly in a startup environment • Keeping up with trends in LLM coding agents • Enjoy collaborating closely with product and design • Experience with React Native or cross-platform mobile frameworks is especially valued • Experience building products in healthcare, wellness, or other high-trust consumer domains is especially valued • Experience with engagement, retention, or onboarding flows and understanding what makes users stick around is especially valued • Prior experience with AI/ML or building agent-based systems is especially valued • Open to candidates located in the continental US

🏖️ Benefits

• Comprehensive Health, Dental, and Vision coverage for employees and their families • High deductible Health Plans with Health Savings Account (HSA) options • Flexible Spending Account (FSA) • Equity grant participation • 401(k) program • Competitive vacation policy • 16 weeks paid parental leave • Fully remote work flexibility (within the US)

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