Business Operations Analyst

🕒 August 22

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 22%

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Logo of PowerSchool

PowerSchool

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Partner with business stakeholders to elicit, analyze, and document business and functional requirements • Translate business needs into system requirements, user stories, workflows, and acceptance criteria • Analyze business processes and systems to identify gaps, inefficiencies, and improvement opportunities • Collaborate with architects, developers, and product owners to design, configure, and implement system solutions • Support system lifecycle activities including planning, testing, deployment, and post-implementation support • Facilitate workshops, interviews, and working sessions for requirements and solution design • Develop and maintain BRDs, FRS, process maps, and data flow diagrams • Coordinate and support User Acceptance Testing, including test case development and defect triage • Ensure solutions align with enterprise standards, data governance, and security policies • Support training, documentation, change management, and user adoption • Monitor solution performance and recommend system enhancements based on feedback and metrics

🎯 Requirements

• 2–5 years of experience as a Business Analyst, Business Systems Analyst, or in a similar role • Experience with enterprise platforms such as CRM/Salesforce, ERP, HRIS, or data/reporting systems • Strong experience gathering, analyzing, and documenting business and system requirements • Working knowledge of SDLC, Agile, and/or SAFe methodologies • Ability to translate complex technical concepts into business-friendly language (and vice versa) • Strong analytical, problem-solving, and critical-thinking skills • Excellent written and verbal communication skills • Proven ability to manage multiple priorities and stakeholders effectively • Familiarity with tools such as Jira, Confluence, Azure DevOps, ServiceNow, Visio, or Lucid • Experience with process modeling (e.g., BPMN), data analysis, or system integrations/APIs • Agile certifications (e.g., CSM, SAFe Agilist) or business analysis certifications (e.g., CBAP, CCBA)

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

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