Bilingual Home Advisor

🕒 May 3

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RBC

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

Banking • Finance • Insurance

RBC is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank and one of the largest in the world by market capitalization, RBC provides a diversified business model focusing on innovation and exceptional client experiences. With over 94,000 employees, RBC helps more than 17 million clients in Canada, the U. S. , and 27 other countries in various areas including finance, banking, investing, insurance, financial planning, wealth management, and capital markets.

📋 Description

• Provide professional credit advice to assist while navigating the multiple stages of the home buying journey • Support full end to end mortgage fulfillment leveraging Casper and Linx • Establish a regular contact strategy and diligently update systems • Deepen client relationships by guiding the client through the stages of the home buying journey • Use new and innovative tools such as video-enabled capabilities, screen share and advisor/client dashboards • Develop strong partner relationships to support mortgage referrals and application fulfillment • Keep up to date on relevant RBC policies and procedures

🎯 Requirements

• Must have 2-3 years proven experience in the financial services industry • Ability to provide complex credit advice including mortgage fulfillment • Bilingualism (English and French) required • A change and agile mindset, consistently delivering an exceptional client experience • Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships • Excellent communication skills, time management, and prioritization and organizational skills • Digital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.) • Flexibility to provide advice and service during evenings and weekends • Ability to work independently as a Remote Office Employee (ROE) • Must be able to meet with the technological and confidentiality requirements of the role

🏖️ Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits • Competitive compensation • Commissions • Stock where applicable • Ability to make a difference and lasting impact • Work in a dynamic, collaborative, progressive, and high-performing team • A world-class training program in financial services