Revenue & Billing Manager

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

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Readymode

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Readymode is a comprehensive call center software provider offering a hybrid-cloud solution for both outbound and inbound calling. Known for its advanced predictive dialer, it helps businesses connect with more leads in less time by optimizing dialing speeds. The software also includes an integrated CRM, security and compliance features, and real-time reporting and analytics. Designed to enhance productivity and streamline operations, Readymode serves various industries including real estate, healthcare insurance, solar energy, and business process outsourcing (BPO). The platform is user-friendly and supports seamless integrations with numerous tools, aiming to improve customer engagement and business growth.

📋 Description

• Own the end-to-end billing cycle, including invoice runs, exception handling, and ad-hoc invoicing • Lead and develop two Billing Specialists as the function transitions into Finance • Ensure billing accuracy from contract to invoice, including customer setup, change orders, upgrades, downgrades, and cancellations • Own credit memo and billing adjustment processes and develop an approval framework • Build and maintain billing process documentation and SOPs • Establish recurring billing data integrity reviews to identify revenue leakage • Manage chargeback disputes with payment processing and merchant account vendors • Reconcile paid invoices to payment processor receipts and bank statements • Build a systematic collections function and own dunning and failed payment recovery • Perform monthly AR-to-cash reconciliation • Own cash application, AR aging, DSO reporting, and bad debt provision analysis • Own revenue and deferred revenue subledgers and prepare journal entries for Controller review • Perform monthly revenue subledger-to-general-ledger and deferred-revenue-to-billing-system reconciliations • Transition monthly revenue calculations from Excel into Maxio Core • Apply revenue recognition policy under ASPE and IFRS, with US GAAP readiness • Support the annual KPMG audit for revenue, deferred revenue, and AR • Own US sales tax and telecom surcharge determination, billing, and remittance • Reconcile customer-billed surcharges against remitted amounts • Partner on Avalara for Communications implementation and own configuration thereafter • Monitor nexus and manage new state registrations • Serve as business owner of Maxio Advanced Billing and Maxio Core • Contribute to integrations and data mapping between Maxio, the general ledger, Avalara, and downstream reporting • Partner with Support, Implementation, and Customer Success on billing-adjacent workflows

🎯 Requirements

• 5-7 or more years of progressive experience across billing operations, revenue accounting, or order-to-cash leadership • Direct experience owning revenue recognition and deferred revenue in a subscription or recurring revenue business • Hands-on experience implementing or administering a subscription billing platform such as Maxio, Stripe, Chargebee, Zuora, Recurly, or similar • Demonstrated experience building an AR and collections function • Experience managing at least one direct report • Strong reconciliation discipline and comfort owning a control from design through to evidence for auditors • Advanced Excel proficiency • US sales tax or telecom and communications tax experience preferred • Experience with a tax engine implementation such as Avalara for Communications preferred • Experience in telecom, communications, or a usage-based billing environment preferred • Exposure to a multi-entity, multi-currency structure with US and Canadian operations preferred • Experience supporting a Big Four audit preferred • CPA designation, or equivalent depth acquired through experience, preferred

🏖️ Benefits

• Company computer sent to you • Amazon Business Account for your WFH set up • Group RRSP matching • Full benefits package starting on day one • Opportunity to participate in Employee Stock Option Plan • Education and training grant in your second year • Remote and Flexible Work Opportunity