IT/OT Infrastructure Manager

🕒 October 14

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Re:Build Manufacturing

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Re:Build Manufacturing is an innovative company dedicated to revitalizing American industrial capabilities through a transformative model of manufacturing and engineering. Their approach integrates product innovation, component production, and system production, leveraging state-of-the-art industrial automation. By collaborating closely with customers ranging from startups to Fortune 500 companies, Re:Build Manufacturing delivers customized, flexible manufacturing solutions across various sectors such as aerospace, consumer goods, healthcare, and industrial equipment. The company is committed to continuous improvement, transparency, and long-term partnerships, effectively adapting to the needs of American industry.

📋 Description

• Lead, coach, and develop the Infrastructure team • Manage staffing, scheduling, priorities, performance reviews, and professional development plans • Ensure teams operate cohesively and mentor and support others across IT • Oversee infrastructure operations, processes, and service delivery • Ensure service levels meet or exceed agreed targets and manage escalations and breached SLAs • Own and lead critical incident management processes and post-incident improvements • Support incident resolution, service requests, and project execution when needed • Design, review, and approve infrastructure architectures • Lead design, build, test, and support activities for enterprise infrastructure solutions • Maintain current and effective infrastructure standards, patterns, and documentation • Define, validate, and communicate infrastructure metrics and performance indicators • Drive continuous improvement across people, processes, and systems using data-driven methods • Maintain SOPs, work instructions, and knowledge base content • Contribute to IT planning, budgeting, forecasting, and vendor management • Ensure infrastructure aligns with security, compliance, and regulatory requirements • Monitor end-user satisfaction and translate feedback into actionable improvements • Partner with business leaders, IT peers, and vendors to solve infrastructure challenges and support future growth

🎯 Requirements

• Bachelor’s degree in Information Technology or a related field, or equivalent practical experience • 7+ years of experience designing, building, supporting, and troubleshooting enterprise infrastructure • 5+ years of experience leading and managing infrastructure teams • Current IT industry certifications are a plus • Server hardware, Microsoft Server, VMware, and Hyper-V expertise • Microsoft Azure, AWS, and Google Cloud expertise • Active Directory, DNS, DHCP, file/print, certificates, and identity services knowledge • Storage, backup, and recovery knowledge • Experience with multi-tenant, multi-cloud, multi-domain, and multi-forest environments • Endpoint and device management experience, including PCs, Macs, peripherals, printers, and Intune • Microsoft 365 and end-user technologies, including Exchange, SharePoint, Teams, OneDrive, Office, Copilot, Windows OS, Defender, MFA, and Authenticator • Networking knowledge, including firewalls, switches, routers, access points, cabling, and Fortinet platforms • Data center operations knowledge, including racks, cabling, power, cooling, and fire suppression • Monitoring and alerting knowledge, preferably with automated remediation • Patch and asset lifecycle management knowledge • Cybersecurity practices and compliance frameworks, including CMMC, GCC High, AWS GovCloud, and FedRAMP • Familiarity with CAD systems • ITIL processes and service management concepts • Experience employing AI tools to streamline and improve IT operations • Strong documentation skills for architecture, policies, runbooks, and procedures • Ability to develop teams, hold accountability, and create an outcome-driven culture • Ability to learn new technologies quickly and apply them effectively • Working knowledge of Lean Manufacturing principles is nice to have • Experience in manufacturing environments and OT networking is nice to have

🏖️ Benefits

• Every employee will share ownership in the company • Every employee will share in the financial rewards of the company's success • Approximately 20% travel in a remote role