Account Manager

Job not on LinkedIn

🕒 February 26

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 46%

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🗣️🇫🇷 French Required

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Logo of Rentokil Initial

Rentokil Initial

10,000+ employees

Founded 1925

⚕️ Healthcare Insurance

Hygiene • Healthcare Insurance • Management

Rentokil Initial is a global leader in pest control and hygiene services, dedicated to protecting people and enhancing lives while preserving the planet. With a strong focus on operational expertise and innovation, the company offers a variety of services including pest control, hygiene, and wellbeing solutions. Rentokil Initial operates in numerous regions and is committed to responsible delivery and enhancing the environment through its practices.

📋 Description

• Establishes productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level). • Coordinates the involvement of the vertical team (Specialists, Support Services, technical resources, operations management and leadership) in order to meet account performance objectives and client's expectations. • Connects key stakeholders within clients’ organization to the Steritech team through formal and informal meetings, including business reviews, top-to-top meetings and innovation sessions. • Develop and maintain an in-depth knowledge of the market segment, sharing insights, trends, benchmarking and best practices with clients assigned. • Proactively assesses company performance on quality, calibration, round spread, day-parting, survey results, Specialist feedback and manages SLAs. • Meets assigned targets for growth, profitability, A/R and strategic objectives in assigned accounts. • Works with Accounts Receivable and client to ensure payment of any outdated invoices. • Executes successful contract renewals and price increase terms with clients assigned. • Executes strategic plans including performance objectives, financial targets, and critical milestones for assigned accounts. • Proactively assesses, clarifies, validates customer needs and adds value to customers programs on an ongoing basis. • Responsible for submitting weekly, monthly and yearly reports as required; including ensuring administrative procedures are performed as necessary to complete required reports. • Performs all other duties as assigned.

🎯 Requirements

• Minimum three years of strategic sales experience in a business-to-business sales and/or account management organization. • Bilingual (French/English) a strong asset • Experience in the (foodservice/grocery/convenience/QSR) industry. • Must be a self-starter with the ability to perform in high pressure and dynamic situations with skill and tact. • Demonstrated ability to execute on projects and initiatives. • Excellent communication skills, both verbal and written. • Ability to effectively negotiate with a track-record of results. • Ability to demonstrate financial knowledge and business acumen. • Attention to detail. • Sound decision making skills. • Desire and ability to travel via car and airplane to meet clients, field operations, attend meetings and conferences as necessary. • Proficiency with Google applications (docs, sheets, calendar, drive, etc.). • Must pass pre-employment background screenings (DMV, criminal, drug). • Must have a Bachelor’s Degree in business or management-related field or three years progressive management experience in a related service industry or successful completion of account management track (internal candidates).

🏖️ Benefits

• - Annual bonus • - Company cell phone and laptop • - Company paid holidays, vacation and sick time. • - Excellent Health benefits including Medical, Dental, Vision, and Life Insurance • - Employee Assistance Program that offers services such as free counselling services and other benefits • - Retirement Savings plan with highly-competitive company-matching contributions of 3.5%. • - Employee Discounts • - Fantastic Tuition Reimbursement benefits & Scholarship Programs

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