Planning Specialist, Customer Experience

🕒 5 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rentokil Pest Control North America

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1930

🏥 Healthcare

📦 Logistics

👥 B2C

Healthcare • Logistics • B2C

Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.

📋 Description

• Adjust territory plans using route analysis software to create effective daily and weekly tactical route plans for assigned branches • Analyze plans, resource availability, and territories • Maintain geographic codes, addresses, and customer information • Report daily metrics to the Service Planning Supervisor and Branch Managers/Technicians • Create route plans using work-order data and route-analysis software • Communicate routes within assigned territories to service personnel • Summarize and review plans daily with the Service Planning Supervisor • Create daily summary reports and provide them to the supervisor • Perform other duties as assigned

🎯 Requirements

• Advanced knowledge of routing and scheduling software systems • Advanced knowledge of branch service operations, resources, territory structure, recurring-service planning, and schedule availability for unplanned demand • Verbal and written communication skills, including public speaking • Analytical skills and attention to detail • Advanced proficiency with Microsoft Word, Excel, Outlook, and PowerPoint • Ability to read, analyze, and interpret business documents, maintenance instructions, procedural manuals, and/or government regulations • Ability to manage multiple repetitive tasks • Basic understanding of texting software or other software needed for the role • Ability to effectively interact with coworkers and the public • Basic knowledge of company operating systems • High school diploma, GED, or equivalent combination of education and/or service-industry experience • 1–2 years of related experience as a dispatcher and/or customer service agent • Ability to lift, carry, push, pull, or reposition up to 10 pounds occasionally • Ability to sit for long periods while using computers, phones, and other office equipment • Ability to perform repetitive wrist, hand, and finger motions • Ability to communicate verbally and receive detailed oral information • Close visual acuity for detail-oriented work, data analysis, computer-screen viewing, and reading

🏖️ Benefits

• Benefits start Day 1 for full-time colleagues • Professional and personal growth opportunities • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement for full-time colleagues • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Health, safety, and flexibility prioritized • Performance incentives may be offered for many roles • Promotion-from-within opportunities