Account Manager

Job not on LinkedIn

🕒 July 18

🌵 Arizona, California, +12 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐎 Kentucky – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Road Rebel Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

💼 Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

Road Rebel Global is a leading travel management company specializing in sports, entertainment, and corporate travel. With a rich history, the company serves some of the most prominent names in these industries, providing comprehensive solutions for housing, freight, air, and ground transportation. Their expertise extends to live performances, film/TV productions, collegiate and professional sports teams, corporate events, and weddings. Operating globally with offices in major cities like San Diego, Amsterdam, and Hong Kong, Road Rebel Global is equipped to manage any scale of event travel needs.

📋 Description

• Uphold Road Rebel's promise of white glove service while going the extra mile for customer satisfaction. • Communicate at a high level regarding all services and present options. • Positive communications and problem solving with clients and Road Rebel team. • Obsessive about accuracy and details of the trip, from itinerary through delivery. • Maintain client relationships, projects, and deadlines, and assist in any conflict resolution. • Develop a trusted relationship with key accounts. • Be adaptable and flexible to constantly changing requirements dictated by client-driven or other factors. • Understand all forms of service requests for Air, Housing, and Ground Travel. • Review all final options prior to sending to the client, by or before the deadline date, ensuring all options address client priorities, all details are accurate, and provide appropriate guidance. • Resolve any issues that may derail meeting itinerary delivery dates. • Have hotel brand-specific knowledge and be able to recommend appropriate properties. • Work with management to achieve market goals, ensure workload is distributed properly, and receive assistance as needed. • Deliver white glove service and go above and beyond for client satisfaction.

🎯 Requirements

• 3-5 years of professional experience in a client-serving role • Passion for building relationships and being part of a collaborative team • Strong written and verbal communication skills • Excellent problem-solving and conflict-resolution abilities • Ability to work under pressure and manage multiple priorities • Bachelor's degree required • Experience in travel, logistics, GDS Sabre, or hospitality industry a plus • Familiarity with Salesforce or other major CRM platforms a plus

🏖️ Benefits

• Paid Time Off • Health, Vision, Dental, and Life Insurance plans • Retirement Plan (401k) • Training & Development Opportunities