Director II, QA, Training, AI Readiness

Job not on LinkedIn

🕒 September 4

🏈 Alabama, Arizona, +18 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🔴 Lead

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Knowtion Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2020-09

Consulting • Insurance • Logistics

Knowtion Health is a company that assists hospitals in handling denied and complex claims, recovering low balance accounts, and providing defense against payer audits. By leveraging advanced technology and a team of experts, Knowtion Health aims to maximize revenue and improve patient experiences. Their services include addressing clinical denials and managing various challenging payer classes, positioning them as a strong advocate for their clients in the healthcare sector.

📋 Description

• Provide strategic leadership for workforce development, quality assurance, training, and AI readiness across Revenue Cycle service delivery operations • Lead enterprise functions supporting Accounts Receivable, Clinical Denials, Appeals, Complex Claims, and related Revenue Cycle services • Establish scalable training and quality strategies, standardized learning methodologies, audit and quality governance, competency frameworks, and AI adoption initiatives • Oversee managers, supervisors, trainers, quality professionals, and other workforce enablement resources • Partner with operational, business intelligence, technology, and quality leaders to align talent development and quality programs with organizational priorities, client expectations, and AI-enabled healthcare operations • Lead enterprise quality assurance programs supporting Billing, Accounts Receivable, Clinical Denials, Appeals, Complex Claims, and related Revenue Cycle functions • Develop, implement, and continuously optimize enterprise learning and workforce development programs • Lead AI readiness and workforce adoption initiatives for approved AI-enabled tools and technologies • Identify performance gaps, conduct root cause analyses, and implement targeted training, quality, and remediation strategies • Analyze quality, training, and operational outcomes to identify trends and reduce defects and rework while improving quality, productivity, employee proficiency, and client service • Report to the SVP, Quality & Intelligence

🎯 Requirements

• Bachelor's degree in healthcare administration, Business Administration, Health Information Management, Organizational Development, Education, or a related field required • Master's degree preferred • Minimum of 10 years of progressive leadership experience within healthcare Revenue Cycle Management, Quality Assurance, Training, Operational Excellence, or Workforce Development • Minimum of 5 years of leadership experience managing leaders, supervisors, managers, or functional teams • Demonstrated expertise in Accounts Receivable Management • Demonstrated expertise in Clinical Denials and Appeals • Demonstrated expertise in Revenue Cycle Operations • Demonstrated expertise in Quality Assurance Programs • Demonstrated expertise in Learning and Development • Demonstrated expertise in Workforce Performance Improvement • Must present a valid government-issued photo ID during screening and/or interviews • Must consent to photograph capture during the screening or interview process for identity verification, security, and record-keeping purposes

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability insurance • Long-term disability insurance • Paid holidays • 401(k) • Generous PTO policy • Remote work arrangement • Dedicated, distraction-free home workspace