Account Manager – Strategic

🕒 September 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Runpod

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $20M Seed on 2024-06

Artificial Intelligence • SaaS • B2B

Runpod is a cloud platform that provides on-demand GPU compute and managed infrastructure tailored for AI development and deployment. It offers GPU "Pods" across 31 global regions, serverless GPU endpoints for low-latency inference, multi-node GPU clusters for distributed training, and a hub for deploying open-source models and templates. Runpod emphasizes fast startup (sub-200ms cold starts), autoscaling from zero to thousands of workers, support for 30+ GPU SKUs, and tooling for the full AI lifecycle from experiment to production, targeting developers and enterprise AI teams.

📋 Description

• Own a concentrated portfolio of fewer than 20 of Runpod's largest strategic accounts • Manage account relationships, retention, and expansion • Conduct monthly or more frequent executive and technical touchpoints • Create deep account plans and multi-year growth strategies • Partner with dedicated Forward Deployed Engineers to align technical outcomes with commercial expansion • Introduce Runpod capabilities, roadmap updates, and ideas that drive new use cases and increased spend • Drive complex renewals and expansions, negotiating multi-year commercial terms, pricing, and SLAs • Build executive relationships and conduct strategic business reviews • Represent strategic customer needs internally, influencing product, engineering, and supply priorities • Maintain account plans, forecasts, and health/expansion metrics in the CRM • Report account performance to leadership • Travel periodically to visit strategic accounts and attend key industry events

🎯 Requirements

• 6+ years in account management, including at least 2 years owning complex accounts • Experience ideally in AI infrastructure, GPU cloud, neoclouds, cloud/compute, or developer tooling • Track record owning and growing a concentrated book of large, complex strategic accounts, ideally $50M+ relationships • Experience with multi-year, seven-to-eight-figure renewal and expansion negotiations • Strong technical acumen and executive presence • Credibility with developers/ML engineers and C-suite buyers • Proactive, consultative approach focused on expansion and innovation • Experience partnering with technical field teams • Excellent negotiation, communication, and presentation skills • Strong command of NRR, expansion, churn, usage, CRM discipline, and accurate forecasting • Experience with HubSpot CRM • Comfortable in a fast-moving, ambiguous, early-stage environment • Successful completion of a background check • Eligible to work in the United States; Runpod is currently unable to sponsor employment visas

🏖️ Benefits

• Uncapped commission with potential to earn above target OTE • Meaningful equity; stock options for everyone on the team • Generous medical, dental & vision plans • Flexible PTO • Remote-first work environment • Inclusive, collaborative team using Slack for internal communication • Passionate team working on AI infrastructure • $1,200 Home Office & Equipment Stipend