Data Analyst – Healthcare Encounters

🕒 October 4

🇺🇸 United States – Remote

💵 $80k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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SafeRide Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🚗 Transport

Healthcare • Healthcare Insurance • Transport

SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.

📋 Description

• Own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients • Manage the end-to-end encounter workflow for approximately 6–8 clients • Gather requirements and bridge clients, business teams, and engineers • Generate 837 healthcare encounter files • Submit files to client destinations, typically SFTP, and track response files • Triage and coordinate remediation of rejections with engineering and internal teams • Report ongoing performance and SLA metrics • Translate data into business decisions

🎯 Requirements

• Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences • Experience using SQL for supporting various Business and Data Operations • Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools • Structured problem-solving and process-management experience • Six Sigma, Scrum, or Kanban certification preferred • Project Management experience • Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience • Experience with 837 encounter files, SFTP workflows, response files, or rejection management

🏖️ Benefits

• Competitive salary and annual bonus opportunities • Remote with flexible hours • Comprehensive health, dental, and vision insurance • 401(k) with company match • Generous PTO, 10 paid company holidays, and paid parental leave • Career growth opportunities in a mission-driven organization