Platform Operations Lead

🕒 4 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Act as the Edifecs Platform Manager and lead the Edifecs application support organization • Ensure operational stability, scalability, compliance, and strategic alignment • Provide technical oversight and manage staffing • Drive roadmap execution and partner with product, architecture, vendor, and business teams • Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies • Assist with configuration and maintenance of XEServer, XEngine, TPM, SpecBuilder, and related modules • Guide EDI Analysts with building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows • Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks • Manage system logging, JVM tuning, and certificate/keystore configurations • Support release deployments, environment refreshes, patching, and upgrades • Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams

🎯 Requirements

• Master’s degree in computer science, engineering, or a related technical discipline required • EDIFECS certification • 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience • Strong knowledge of EDIFECS architecture and transaction lifecycles • Strong experience in AWS cloud environments • Excellent communication and stakeholder engagement skills • Deep hands-on EDIFECS experience with EDI X12 transaction standards, including 270/271 and 278 workflows • Hands-on understanding of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder • Experience with EDI integration and interface management using AS2, SFTP, FTPS, and HTTPS • Experience with API-based integrations and gateway services • Experience troubleshooting EDI transaction failures, mapping defects, partner-specific rejections, batch job failures, and performance degradation • Experience with throughput optimization, engine performance tuning, JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards • Understanding of AWS EC2 sizing, OS tuning, storage I/O, file transfer endpoints, routing, firewall coordination, network debugging, and SSL/TLS certificate lifecycle management • Proficient with Git and GitHub • Compliance, audit, and partner governance knowledge • Infrastructure as code experience with Ansible and Terraform • Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders • Experience translating business reporting requirements into technical data models • Experience with agile methodologies including Scrum and Kanban, and JIRA • Strong documentation skills involving architecture diagrams, data dictionaries, and migration runbooks • US Citizenship required, with ability to obtain and maintain a Public Trust clearance

🏖️ Benefits

• 100% remote work • Opportunity to work on mission-critical technology and innovation at SAIC • Equal Opportunity Employer