Care Navigator

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.
• 152 open roles for a team of 15.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients and their families reaching out to Sailor Health • Guide older adults and caregivers through the intake process • Provide patient support, care coordination, and emotional guidance • Help patients match with the right therapist • Support patients throughout their journey into care • Help older adults and their families feel seen, supported, and cared for • Take initiative and help shape key processes within a small, agile team

🎯 Requirements

• Must be based in Canada • Strong empathy and clear communication skills • Active listening and ability to put people at ease during difficult conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to learn new software quickly • Interest in mental health and healthcare access • Experience in healthcare, customer service, or administrative support is welcome but not required • Comfortable working Eastern Time Zone hours • Willingness to work one of the listed 9a–6p ET or 12p–9p ET shifts

🏖️ Benefits

• Remote work flexibility • Growth and ownership opportunities • Opportunity to work on a mission with impact • Collaborative, remote-first team • Opportunity to shape key processes and grow with the company

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