Care Navigator

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.
• 152 open roles for a team of 15.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first voice patients or their families hear when contacting Sailor Health • Guide older adults and caregivers through the intake process • Provide patient support, care coordination, and emotional guidance • Help patients navigate entry into care • Match patients with the right therapist • Help patients feel confident and understood throughout the care journey • Support older adults and families during their first step toward mental health care

🎯 Requirements

• Must be based in Canada • Empathetic and clear communicator • Active listening and ability to make others feel at ease during difficult conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to quickly learn new software • Interest in mental health and healthcare access • Full-time availability • Willingness to work Eastern Time Zone hours • Willingness to work one of the listed shifts: Monday–Friday, Wednesday–Sunday, or Saturday–Wednesday; 11 a.m.–8 p.m. ET or 12 p.m.–9 p.m. ET • Experience in healthcare, customer service, or administrative support is welcome but not required • Video submission required for application consideration

🏖️ Benefits

• Remote-first team • Flexible remote work • Growth and ownership opportunities • Opportunity to shape key processes • Collaborative team environment • Mission-driven work supporting older adults and their families

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