Patient Navigator – Chronic Care

🔥 38 minutes ago

🇨🇦 Canada – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

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Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Conduct introductory calls with existing patients interested in advocacy services • Guide patients through the advocacy onboarding process • Coordinate with the advocacy team for smooth transitions and follow-through • Manage patient communications, follow-ups, missed calls, and reassignments • Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot

🎯 Requirements

• Based in Canada • Comfortable working Eastern Time Zone hours • Empathetic and clear communicator • Highly organized and detail-oriented • Comfortable learning and using Google Workspace, EHR systems, and CRMs • Experience in healthcare, customer service, or administrative support is a plus, but not required • Compassionate, organized, and eager to grow

🏖️ Benefits

• Remote-first team and flexible remote work • Growth and ownership opportunities • Opportunity to work on a meaningful healthcare mission • Collaborative team environment

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