Senior eCommerce Specialist

🕒 July 27

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Scale Media

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

🛍️ eCommerce

🧘 Wellness

B2C • eCommerce • Wellness

Scale Media is a direct-to-consumer digital brand platform and multi-brand company that builds, markets, and sells health, wellness, and beauty products. The company operates a portfolio of brands including 1MD Nutrition, Hair La Vie, Live Conscious, Tru Alchemy, and Essential Elements, offering supplements, hair care, and skin care products alongside health- and fitness-related content and tools. Scale runs the Scale Platform — an integrated environment combining product development, operations, and digital marketing — to drive e-commerce growth and improve the online customer experience.

📋 Description

• Own experimentation, website performance, analytics, and continuous improvement across the eCommerce website • Build and lead an experimentation program across landing pages, PDPs, cart, checkout, and post-purchase funnels • Develop test hypotheses and manage A/B and multivariate experiments • Analyze results with statistical rigor and translate insights into recommendations and future test iterations • Maintain a prioritized CRO roadmap aligned with business goals and revenue impact • Own funnel analytics and performance dashboards and ensure accurate tracking and reporting • Use GA4, GTM, heatmaps, scroll maps, session recordings, and dashboards to identify friction and opportunities • Quantify test impact through statistical validation and ROI modeling • Assess customer behavior to inform UX and content decisions • Partner with UX/design, content, product marketing, acquisition, and development teams on site updates • Ensure enhancements follow usability, accessibility, and mobile-first performance best practices • Conduct QA using device and browser testing tools • Present test results, performance insights, and strategic recommendations to senior leadership • Advocate for a test-and-learn culture across the organization

🎯 Requirements

• 5–7+ years of experience in CRO, eCommerce optimization, web analytics, or growth-focused digital roles • Deep hands-on expertise with A/B and multivariate testing tools such as Optimizely, Adobe Target, or VWO • Advanced understanding of GA4, GTM, attribution, heatmaps, and behavioral analytics tools • Strong analytical skills interpreting funnel data, validating tests, and modeling revenue outcomes • Strong Shopify expertise with a minimum of 2 years • Understanding of UX, usability principles, visual hierarchy, and user behavior patterns • Highly motivated, proactive, and passionate about building best-in-class digital experiences • Goal-oriented mindset with ownership, accountability, and urgency • Excellent communication skills and ability to influence cross-functionally and present to leadership • Legally authorized to work in the US for any employer • Must be able to work West Coast (PST) hours if not on the West Coast • No visa sponsorship requirement stated as a qualification; applicants are asked whether they will require sponsorship

🏖️ Benefits

• Excellent Medical, Dental, Vision and Life insurance • Fully remote work • Monthly WFH stipend • Generous Paid Time Off program • Discounted Products • An amazing team to work alongside