Creative Account Coordinator

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

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Logo of Sentrex Health Solutions

Sentrex Health Solutions

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Provide overall creative project support to the Client Solutions department • Ensure smooth daily operations and client satisfaction for assigned projects • Maintain up-to-the-minute awareness of assigned projects and execute them according to Sentrex processes • Respond rapidly to messages on Microsoft Teams and Outlook • Provide internal status updates, attend meetings, update project status reports daily, and communicate relevant information • Take and circulate meeting notes • Update project copy documents and maintain version control • Format Excel, Word, and PowerPoint documents • Organize project folders according to department SOPs • Create surveys in SurveyMonkey and organize collected responses • Assist with Mailchimp campaigns and LinkedIn content, posts, and analytics • Update PowerPoint slide presentations and prepare for client meetings • Liaise with translation, client administration, printers, and other cross-functional support • Coordinate PAAB/ASC submissions and maintain relevant documentation • Coordinate submission of project copy documents and layouts through the client's medical, legal, and regulatory system • Triage the Client Solutions inbox and maintain the department calendar • Create and update project cards in Trello • File invoices in appropriate folders • Perform requested data entry, including logging freelancer hours into project cards • Execute other assigned administrative duties

🎯 Requirements

• High school diploma combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services • Experience working with Creative/Marketing agencies is an asset • Exceptional organizational skills • Outstanding attention to detail • Ability to manage multiple projects and changing priorities • Ability to remain calm while working with tight timelines • Ability to produce quality work under pressure • Thorough, accurate, and logical approach • Professional and positive attitude • Receptive to feedback and growth mindset • Willingness to assist with any task when required • Excellent verbal and written communication, listening, and customer service skills • Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment • High proficiency with information technology and computer/software skills, including Microsoft Office, Trello, SharePoint, SurveyMonkey, and Mailchimp • Self-directed and able to work independently with minimal supervision • Proactive, dynamic, and able to work collaboratively

🏖️ Benefits

• State-of-the-art facilities to provide high-quality products and services • Collaborative, engaging workplace culture • Flexible working environment that promotes a healthy work-life balance • Diverse and inclusive culture • Opportunities for learning and growth supported by the Employee Development Program and in-house corporate training • Quarterly virtual social events • Competitive salary • Generous vacation entitlement • Wellness Program (5 paid days off for your well-being!) • Paid Sick Days • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance • Employee & Family Assistance Program • Remote work arrangement

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