Director, Customer Success Operations – Armis, Veza

🔥 7 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $184.1k - $322.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Lead, organize, and manage business operations for the global Sales function • Handle executive-level special projects • Work collaboratively and cross-functionally with global functions and business teams • Lead operational activities including global budget management, operational dashboards, and monitoring and measurement of communications activities • Work with global sales leadership to drive special projects, organizational development, and strategy • Track KPIs and work with leadership to ensure successful outcomes • Align strategies, objectives, and activities with sales leaders and company executives • Manage special projects and events as needed • Implement best practices and operational excellence across the function • Communicate priorities, activities, and results to teams and stakeholders • Support presentation and reporting needs for the Sales function • Develop annual objectives and coordinate organization-wide goals with the leadership team • Report quarterly accomplishments • Support and lead the purpose and culture of the team and company

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • 10+ years relevant work experience • Prior experience in operational roles, including project and budget management • Demonstrated track record delivering business and organizational outcomes • Superb leadership and influencing skills • Ability to work collaboratively and cross-functionally • Excellent people management skills and experience • Ability to build strong, diverse, high-performing teams • Ability to motivate others, drive collaboration and resolve conflict between diverse stakeholder groups • Understanding and fulfillment of internal or external customer needs • Problem-solving and entrepreneurial mindset • Sharp business judgment and ability to see the big picture and prioritize • Strong verbal and written communication • Ability to manage change and ambiguity with an action orientation • Ability to thrive in a dynamic global environment • High energy, strong work ethic, disciplined execution skills, and willingness to deliver results

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume