
10,000+ employees
Founded 1878
💼 Consulting
🏥 Healthcare
🍽️ Food & Beverage
Consulting • Healthcare • Food & Beverage
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
🕒 2 days ago
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10,000+ employees
Founded 1878
💼 Consulting
🏥 Healthcare
🍽️ Food & Beverage
Consulting • Healthcare • Food & Beverage
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
• Develop and execute global account strategies aligned with SGS business objectives • Serve as primary client contact and coordinate communication and service delivery across SGS business lines and affiliates • Drive revenue growth by expanding relationships with key decision-makers and identifying new account opportunities • Manage global agreements, contracts, and commercial relationships • Monitor account performance against KPIs, service level agreements, financial targets, and customer satisfaction metrics • Lead business reviews, performance reviews, and business development meetings • Ensure timely delivery of reports, invoices, and communications while monitoring revenue trends and DSO • Resolve service delivery issues and manage claims • Track market trends, regulatory developments, and competitor activity • Promote SGS brand, capabilities, and integrity while ensuring compliance with policies, safety standards, and Code of Integrity • Travel up to 30–50% of the time, including possible international travel • Perform other duties as assigned
• Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering, Business, or relevant education • Minimum 5 years of experience in account management, customer services, or other relevant experience, with a successful track record • Minimum 3 years of experience in the TIC industry for the relevant business unit • Experience in international or multi-cultural environments • Advanced English language skills required • Other language skills are a plus • Strong account management, negotiation, and relationship-building skills • Strong leadership, communication, and presentation skills • Proficiency in Microsoft Suite, including Word, Excel, Access, PowerPoint, and Outlook • Computer literacy, including creating, filing, saving/uploading, searching, and backup • Experience using Salesforce for pipeline management, forecasting, and client relationship tracking • Self-driven, results-oriented, and able to work independently in a fast-paced environment • Strong problem-solving and organizational skills • Ability to perform essential duties satisfactorily with or without reasonable accommodations
• Medical, dental and vision insurance • Life insurance • Employee assistance programs • 401(k) with company match • Immediate vesting upon enrollment • Online training courses • Virtual and classroom development experiences • Tuition reimbursement program • Paid-time off • Family leave • Remote work option
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