Operations Technical Support Associate

Job not on LinkedIn

🕒 September 18

🌪️ Kansas – Remote

🌪️ Kansas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SIGNERS

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2 - 10 employees

Signers is a well known company that deal in road safety products and services.we provide our services in all government institutions like DHA,NHA,TEPA,CANTONMENT board and private institutions like bahria town,CITI housing,Central park etc.We deal in

📋 Description

• Process new business, renewals, endorsements, audits, cancellations, and reinstatements for accounts • Support direct bill and all agency bill types of billing structures as assigned • Maintain accurate policy records, documentation, and activities in Applied EPIC according to OTech standards • Review carrier-issued policies, invoices, and notices for accurate and timely data entry • Issue Certificates of Insurance, Evidence of Property (EOPs), and Auto ID cards using CSR24 and EPIC • Follow documentation standards, naming conventions, and attachment protocols • Enter daily work on a Production Tracker • Participate in workflow documentation updates and operational enablement initiatives • Meet quality and production standards while maintaining data accuracy and documentation integrity • Adhere to turnaround SLAs for assigned workflows • Achieve assigned volume goals for all accounts

🎯 Requirements

• Commercial insurance experience is not required; prior insurance experience may be considered for candidates transitioning into Operations • Proficiency in Microsoft Office (Outlook, Excel, Word) • Strong technical aptitude and ability to learn Applied EPIC and internal workflow systems • Ability to follow structured processes and maintain high data accuracy • Comfort working in a high-volume, deadline-driven environment • Strong attention to detail and commitment to data integrity • Coachable and receptive to feedback • Organized and dependable • Ability to work within defined guidelines and escalate appropriately • Collaborative, team-oriented mindset • Strong time management and personal accountability

🏖️ Benefits

• Equal Opportunity Employer committed to a work environment free of discrimination and harassment • Inclusive workplace where employees are empowered to bring their authentic selves to work