Operations Technical Support Specialist

Job not on LinkedIn

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SIGNERS

WebsiteLinkedInAll Job Openings

2 - 10 employees

Signers is a well known company that deal in road safety products and services.we provide our services in all government institutions like DHA,NHA,TEPA,CANTONMENT board and private institutions like bahria town,CITI housing,Central park etc.We deal in

📋 Description

• Execute foundational operational workflows across the policy lifecycle within Applied EPIC • Process new business, renewals, endorsements, audits, cancellations, reinstatements, certificates, carrier document intake, and billing transactions • Maintain accurate policy records, documentation, and activities in Applied EPIC according to OTech standards • Support direct bill and agency bill structures as assigned • Review carrier-issued policies, invoices, and notices for accurate and timely data entry • Issue Certificates of Insurance, Evidence of Property (EOPs), and Auto ID cards using CSR24 and EPIC • Follow documentation standards, naming conventions, and attachment protocols • Enter daily work on a Production Tracker • Participate in workflow documentation updates and operational enablement initiatives • Meet quality, production, turnaround SLA, and volume standards • Perform other duties assigned by the supervisor

🎯 Requirements

• At least 2 years of commercial insurance experience, including policy review and insurance terms • Commercial insurance experience is required • Proficiency in Microsoft Office (Outlook, Excel, Word) • Strong technical aptitude and ability to learn Applied EPIC and internal workflow systems • Ability to follow structured processes and maintain high data accuracy • Comfort working in a high-volume, deadline-driven environment • Strong attention to detail and commitment to data integrity • Coachable and receptive to feedback • Organized and dependable • Ability to work within defined guidelines and escalate appropriately • Collaborative, team-oriented mindset • Strong time management and personal accountability

🏖️ Benefits

• Equal employment opportunity and a work environment free of discrimination and harassment • Supportive organizational culture focused on relentless grit and continuous improvement