Fleet Support Agent

πŸ”₯ 10 hours ago

β˜• Washington – Remote

infoinfo

πŸ’΅ $27 / hour

⏰ Full Time

🟒 Junior

πŸ’ Customer Support

πŸš«πŸ‘¨β€πŸŽ“ No degree required

Where this job comes from

Posted on SIXT's careers page, not through a job board

First seen by Remote Rocketship 10 hours ago

Still open on SIXT's site. Checked 49 minutes ago.

Logo of SIXT

SIXT

5001 - 10000 employees

Founded 1912

πŸ“¦ Logistics

🚘 Automotive

πŸ’Ό Consulting

Logistics β€’ Automotive β€’ Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

πŸ“‹ Description

β€’ Welcome customers professionally and direct them to appropriate stations β€’ Maintain efficient customer flow and a clean, organized front-of-house presence β€’ Verify customer documents and driver's license validity β€’ Assist customers in selecting vehicles and handle vehicle exchanges β€’ Offer additional products and services such as prepaid fuel and toll passes β€’ Address customer questions and concerns β€’ Finalize rental agreements, confirm documents, explain charges, and provide accurate receipts β€’ Complete vehicle return transactions by inspecting damage, fuel levels, and mileage β€’ Advise customers on final charges and direct issues to appropriate channels β€’ Perform daily inventory checks and manage vehicle availability β€’ Coordinate with dealerships and body shops for repairs β€’ Schedule maintenance, obtain estimates, and generate purchase orders β€’ Prepare new vehicles for rental with documentation, decals, and tags β€’ Enter vehicles into the inventory system β€’ Oversee vehicle disposal preparation β€’ Ensure personal belongings are removed from returned vehicles

🎯 Requirements

β€’ At least 1 year of customer service experience, ideally with a background in sales, service, or hospitality β€’ Highly organized with strong analytical abilities β€’ High school diploma or GED β€’ At least 18 years old β€’ Valid driver's license with a clean driving record β€’ Authorized to work in the United States β€’ Basic computer navigation skills β€’ Familiarity with Microsoft Office applications such as Excel β€’ Excellent communication skills β€’ Ability to work effectively as a team player in a fast-paced environment β€’ Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts

πŸ–οΈ Benefits

β€’ Healthcare coverage (medical, dental, vision) β€’ Life insurance β€’ Critical illness insurance β€’ Hospital indemnity insurance β€’ Pet insurance β€’ 401(k) plan β€’ Paid time off (PTO) β€’ Sick leave β€’ Time and a half for working on public holidays β€’ Performance-based bonus plan β€’ Employee Assistance Program β€’ Employee-only rental rates β€’ Family rental options β€’ Exclusive employee discounts β€’ Uniform with weekly dry cleaning β€’ Flexible hours β€’ Growth opportunities

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