Mission Success Operations Manager

Job not on LinkedIn

🕒 March 25

🇺🇸 United States – Remote

💵 $103k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skydio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🎖️ Defense

🏭 Manufacturing

📦 Logistics

💰 $170M Series E - Skydio on 2024-11

Defense • Manufacturing • Logistics

Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.

📋 Description

• Build scalable processes for Mission Success teams, promoting consistency and decreasing response times to our customers and internal stakeholders • Ideate, build, roll-out, and maintain more team resources (e.g. dashboards and alerting) • Navigate and partner with other teams to ensure integration of our systems of record (e.g. revenue operations) • Inject AI and Automation into workflows to drive efficiency and improve our level of service • Own the outcomes of your projects, implementing them across a large organisation of senior customer leaders and stakeholders • Keep a customer first approach by learning and understanding our customer use cases and needs • Success in this role will be measured by: • Decreasing the time required to prepare for and document customer touch points • Decreasing manual steps in the customer journey • Increased usage of our sources of truth by our GTM partners.

🎯 Requirements

• Ability to travel 10% of the time • Expertise in automation, Salesforce workflows, and data systems (e.g. databricks) • Proven ability to implement AI in a scalable process • SQL and API experience • Ability to translate team needs into scalable, reliable processes • Proven track record of implementing new technology, agile development, and interfacing with technical teams to deliver on tight schedules • Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.

🏖️ Benefits

• Paid vacation time • Sick leave • Holiday pay • 401K savings plan • Health insurance