Senior UX Designer – Design System

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SofterWare, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤝 Non-profit

📚 Education

SaaS • Non-profit • Education

SofterWare, Inc. is a software company that builds and supports mission-focused, user-friendly applications—primarily cloud/SaaS products—for nonprofits, educational institutions, and childcare programs. Since 1981 it has developed fundraising software (DonorPerfect) and related payments technology to reduce administrative work and help organizations do good by being affordable, reliable, and easy to use. The company emphasizes social good, supporting nonprofits and schools with tools for fundraising, management, and payments.

📋 Description

• Lead the evolution of DonorPerfect's design system to ensure product experiences remain consistent, scalable, accessible, and aligned with user needs. • Define reusable UI components, interaction patterns, design tokens, documentation, and governance processes that enable efficient product development. • Identify opportunities to reduce UX inconsistency, visual design debt, and outdated interface patterns across the platform. • Establish contribution standards that enable designers and engineers to propose, review, and adopt new design system components. • Maintain documentation and implementation guidance to support long-term adoption and scalability. • Design intuitive user experiences for complex fundraising, CRM, reporting, workflow automation, and payment solutions. • Translate complex business requirements into user flows, wireframes, prototypes, and high-fidelity designs. • Modernize legacy product experiences while maintaining consistency across the platform. • Create reusable interaction patterns that improve usability and accelerate product delivery. • Use AI-assisted design and prototyping tools to rapidly explore concepts and validate design solutions. • Define and maintain visual design standards across typography, color, spacing, layout, iconography, motion, and responsive behaviors. • Ensure products meet accessibility standards (WCAG) and support inclusive experiences for diverse nonprofit users. • Review product designs to ensure consistency with design system standards and accessibility guidelines. • Promote best practices for visual design, usability, and interaction design across product teams. • Partner closely with Product Managers, Engineers, QA, and other stakeholders throughout discovery, design, and implementation. • Collaborate with frontend engineers to ensure design components are accurately translated into production. • Present design rationale, research findings, and design system recommendations to stakeholders. • Mentor designers and promote best practices in design systems, accessibility, and AI-assisted workflows.

🎯 Requirements

• 6+ years of experience in Product Design, UX Design, Visual Product Design, or related roles supporting SaaS, enterprise, or digital products • Proven experience designing and evolving design systems, reusable component libraries, and scalable UI frameworks • Experience modernizing complex web applications and improving visual consistency across large product platforms • Strong portfolio demonstrating visual design excellence, design systems, product modernization, and shipped product experiences • Proficiency with Figma, FigJam, and design system workflows including libraries, components, variants, and design tokens • Experience collaborating closely with Product Managers, Engineers, and cross-functional product teams • Experience using AI-assisted design tools such as Figma AI, ChatGPT, Claude, Cursor, GitHub Copilot, or comparable technologies to improve design workflows • Familiarity with accessibility standards (WCAG) and designing inclusive digital experiences.

🏖️ Benefits

• Paid time off and volunteer days • Group Insurance through Sun Life • Simplified Pension Fund • Annual Wellness Equipment Reimbursement • Professional Development and Education Assistance • Matching gifts program • Employee Assistance and Wellness Programs