Contract & Billing Operations Specialist

🕒 September 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

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Logo of Solen Software Group

Solen Software Group

11 - 50 employees

💼 Consulting

📣 Marketing

💸 Finance

Consulting • Marketing • Finance

Solen Software Group is a permanent capital acquisition company that focuses on investing in and operating enduring software companies. With a mission to help leaders, teams, and organizations achieve their full potential, Solen invests in resilient software businesses and works closely with founders to propel growth through expertise in engineering, sales, marketing, finance, and operations. Solen emphasizes customer centricity and value creation and applies a proven playbook of strategies including digital transformation and artificial intelligence. They offer a quick and seamless acquisition process designed for long-term partnership and sustainable growth. Solen aims to be a steward of company culture and vision, valuing simplicity, discretion, and collaboration in its investments.

📋 Description

• Submit proposals and bids via enterprise and government e-procurement portals such as SAP Ariba and Proactis • Attach required vendor and compliance documentation, including SOC 2 reports, W-9s, and sole-source justifications • Coordinate with insurance brokers to secure Certificates of Insurance (COIs) • Collaborate with internal stakeholders to review statutory-language edits during contract negotiations • Maintain organized compliance repositories by saving executed BAAs, HIPAA documents, and government addendums in the financial system • Reconcile inbound Purchase Orders against finalized agreements • Authorize the Sales team to initiate customer onboarding once financial requirements are met • Process quotes and invoices with minimal supervision • Calculate account overages and renewal reconciliations • Build understanding of the SaaS product’s features and billing implications • Report to Teletask’s executive leadership team and support the end-to-end revenue cycle

🎯 Requirements

• 3–5 years in Revenue Operations, Deal Desk, Sales Finance, or Contract Administration, ideally in a B2B SaaS or technology environment • At least 1 year of experience directly handling government contracts • Deep understanding of government procurement processes, regulations, and compliance requirements • Experience navigating government contract management systems, portals, and reporting requirements • Strong analytical skills, including auditing platform utilization data, calculating billing overages, and reconciling accounts • Sharp attention to detail • Comfortable working between Sales, Finance, Legal, and Implementation • Excellent problem-solving skills • Strong verbal and written communication skills • Proficient in Microsoft Office Suite, particularly Excel, including pivot tables and VLOOKUPs • Experience with Zoho Books, Zoho CRM, or similar mid-market platforms preferred • Public sector or public health contracting exposure is an asset • Experience building or documenting a quote-to-cash process • Hands-on experience executing formal vendor bids through enterprise or government e-procurement platforms such as SAP Ariba or Proactis • Working fluency with SOC 2, HIPAA, and BAAs, plus confidence reviewing statutory contract language

🏖️ Benefits

• Fully remote environment • High visibility and autonomy • Exposure to the Solen Software Group portfolio company network and operating model • Ownership of the revenue cycle end to end, including bids, compliance, contracts, and renewal billing

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