Client Success Lead

🕒 6 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spectrum Billing Solutions

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51 - 200 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Spectrum Billing Solutions is a company that offers industry-leading revenue cycle management services tailored for healthcare providers. They provide a comprehensive suite of services including verification of benefits, utilization review, billing, insurance collections, and patient collections. Spectrum is renowned for its ability to maximize reimbursement through persistent claims management and its strong focus on customer service. Their innovative dashboard reporting further empowers clients to make informed decisions and improve operations. With a focus on customization and efficiency, Spectrum Billing Solutions acts as a strategic partner to its clients, aiming to enhance their financial standing and streamline their operations.

📋 Description

• Serve as a primary point of contact for client communications • Assist with new client implementations • Work cohesively with the internal Revenue Cycle Management (RCM) team • Maintain understanding of RCM functions and workflows • Serve as client partner and liaison while effectively collaborating with team members • Identify client needs and opportunities for improvement • Participate in meetings with new and existing clients • Attend company-wide and team-specific meetings

🎯 Requirements

• 1-3 years of client relationship management experience • 1-3 years of Healthcare and/or RCM experience • Experience in ABA or other Behavioral Healthcare preferred • Bachelor’s Degree or equivalent experience • Excellent oral and written communication skills • Proficiency in Microsoft Office including Word, Excel and PowerPoint • Self-starter, comfortable in a deadline-oriented environment • Detail-oriented and takes pride in delivering quality work • Demonstrated skills in delivering results

🏖️ Benefits

• A close-knit team of talented and skilled individuals • Growth opportunities within the organization • Competitive salary and bonus • Healthcare benefits including Medical, Dental and Vision • 401K with Employer Match • Flexible PTO

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