Home Insurance Claims Examiner

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 CA$73k - CA$95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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Square One Insurance Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🛡️ Insurance

👥 B2C

Insurance • B2C

Square One Insurance Services is a Canadian, digital-first insurer that sells personalized home, tenant and car insurance directly to consumers through an online platform and mobile app. Customers can get quotes, buy policies, manage accounts and submit claims online; the company emphasizes transparency, fast claims handling (states it pays over 90% of claims), guaranteed building replacement coverage, and flexible monthly or annual payments. Home and other personal lines are underwritten by The Mutual Fire Insurance Company of British Columbia, car insurance (available in Ontario and Quebec) is underwritten by Zurich, and legal protection by HDI. Square One operates across multiple Canadian provinces (including BC, AB, SK, MB, ON and QC) and markets primarily to retail consumers.

📋 Description

• Settle home insurance claims, with over 80% of the day spent on claims settlement • Serve as the main point of contact for customers who have suffered losses and filed claims • Assign claims to independent adjusters • Review the claims process with customers and help them submit required information • Determine whether claims are covered and explain coverage decisions • Review independent adjuster reports, answer questions, and provide direction • Identify policies requiring underwriting review • Assist customers with repairing or replacing lost or damaged property • Negotiate settlements, arrange payments, and finalize claims • Secure customer feedback and share it with management • Maintain training and industry knowledge • Collaborate with a supportive team and receive coaching, mentoring, training, and tools

🎯 Requirements

• At least 3 years of property home insurance claims adjusting experience • At least 1 year of tenure with a recent employer • A high school diploma • Some post-secondary education preferred • A CIP designation or working towards a designation • An active adjusting license in your home province, or probationary license in Ontario • Superior analytical and decision-making skills • Effective communication, active listening, and questioning skills • Ability to handle conflict effectively • Strong attention to detail and organizational skills • Ability to provide and receive constructive feedback

🏖️ Benefits

• 3-weeks of vacation to start and an additional week after 5 years • Full MSP coverage for you and your family • Flexible medical, dental, vision and extended health care coverage • Long-term disability coverage • In-house and external training paid by Square One • Employee profit share program when the company achieves its quarterly goals