Stelo, a StarQuest Company
11 - 50 employees
Founded 1992
🔌 API
🏢 Enterprise
☁️ SaaS
API • Enterprise • SaaS
Stelo is an enterprise-class data replication tool that delivers data dynamically from any source to any destination for business intelligence analysis, reporting, and operational management. It simplifies data replication processes by supporting various forms of data movement, including migration, mirroring, and streaming across multiple databases, both relational and non-relational. With over 30 years of experience in data integration, Stelo ensures that data is readily available for real-time insights and scalable growth, while empowering organizations to overcome the complexities of static data pipelines.
Support Engineer
🕒 May 16
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Stelo, a StarQuest Company
11 - 50 employees
Founded 1992
🔌 API
🏢 Enterprise
☁️ SaaS
API • Enterprise • SaaS
Stelo is an enterprise-class data replication tool that delivers data dynamically from any source to any destination for business intelligence analysis, reporting, and operational management. It simplifies data replication processes by supporting various forms of data movement, including migration, mirroring, and streaming across multiple databases, both relational and non-relational. With over 30 years of experience in data integration, Stelo ensures that data is readily available for real-time insights and scalable growth, while empowering organizations to overcome the complexities of static data pipelines.
📋 Description
• Provide timely and effective technical support to customers via Zendesk, email, phone, and remote sessions • Perform software installation and upgrade as well as replication configuration and tuning • Troubleshoot data replication issues and provide solutions to customers • Develop and maintain technical expertise in our data replication product and related technologies
🎯 Requirements
• Bachelor's degree in computer science, information systems, or a related field • 2+ years of experience in database administration • Excellent problem-solving and troubleshooting skills • Strong customer service orientation • 2+ years of experience with big data and data warehouse technologies • Strong understanding of networking concepts
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Work from home • Equipment provided • Fixed weekly schedule • Generous vacation policy
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