Commercial Lines Account Manager

🕒 October 2

🏖️ New Jersey, Pennsylvania, +1 more states – Remote

🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stone Hendricks Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🎯 Recruiter

💼 Consulting

Recruitment • Consulting

Stone Hendricks Group is a recruitment and staffing firm that specializes in direct-hire search and placement services for professional and technical roles. The firm works with employers across sectors such as architecture, engineering, finance & accounting, insurance, medical & healthcare, and video game/interactive, offering sourcing, screening, initial interviews, and candidate placement. Stone Hendricks Group also provides employee benefits and executive compensation strategy consulting to help clients improve retention and build high-performing teams.

📋 Description

• Provide professional, high-quality customer service by responding promptly to client calls, written requests, and inquiries • Manage a renewal book of business with a focus on client retention, cross-selling, and account rounding • Assist producers with completing applications, preparing new business and renewal quotes, and managing submissions • Process policy transactions including renewals, endorsements, certificates, billing, audits, and rewrites • Maintain accurate records in the Applied agency management system and follow established workflows and procedures • Build and maintain relationships with carrier partners and team members • Review policies, endorsements, and audits for accuracy before delivery to clients • Market, quote, and bind coverage for new and renewal accounts, including smaller renewals independently • Advise clients on coverages, answer policy questions, and identify opportunities to expand coverage or fill gaps • Support claims by notifying carriers, following up on outstanding claims, and assisting with resolution • Conduct client and carrier meetings when requested • Maintain required continuing education, including construction-related courses

🎯 Requirements

• Minimum 5+ years of experience in commercial lines account management • At least 3 of the last 5 years in an account manager role • Strong background working with contractors, including reviewing contract insurance requirements and issuing certificates • Active Property & Casualty license in Pennsylvania and New Jersey • Experience with non-admitted markets • Knowledge of carrier websites and online quoting systems • Excellent written and verbal communication skills • Strong customer service orientation, professionalism, and ability to build relationships • Effective time management and organizational skills with ability to balance multiple priorities • Self-motivated, goal-oriented, and detail-focused • Willingness to complete continuing education courses, including construction-related courses • CRIS designation preferred

🏖️ Benefits

• Potential career paths include promotion to Account Executive, Producer, or Agency Operations Manager as roles become available.