Program Manager – Deal Operations

🕒 September 29

🏄 California, Illinois, +2 more states – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Stripe

Stripe

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Build and drive large-scale deal lifecycle transformation program changes end-to-end • Marshal cross-functional support and resources to accomplish program goals • Own Business Practices’ CPQ governance across the deal lifecycle • Coordinate UAT for new features and ensure all GA products are available in the CPQ • Establish scalable best practices for evaluating and prioritizing new CPQ requests • Manage or coordinate change management activities, including stakeholder engagement, champion creation, messaging, communications, support, and enablement • Develop collaborative relationships with stakeholders across Stripe, levels, and functions • Identify deal lifecycle improvement opportunities across strategy, people, policy, process, and technology • Prioritize projects and synthesize data to guide strategy and decisions • Make executive-level recommendations and drive decisions

🎯 Requirements

• A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end • Experience with deal management processes, deal process related root cause analysis, and commercial agreements • 7+ years of experience in program management, business operations, management consulting or a related discipline • Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment • The ability to diagnose, simplify and structure problems and solutions while having command of “the details” • Enthusiastic “roll up your sleeves” mentality • Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders • Comfort with Excel and/or Google Sheet for analyzing large datasets • Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools

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