Strategy and Operations Lead, Deal Pricing

🕒 July 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of Stripe

Stripe

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Drive strategy execution. Translate high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress. • Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies. • Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making. • Act as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury). Define and enforce SLAs for deal pricing approvals to ensure global consistency. • Proactively identify process friction, working with partner ops teams to redesign playbooks and clarify decision-making boundaries. • Build and maintain a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring documentation is version-controlled and highly discoverable. • Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently. • Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet-based pricing into automated, scalable workflows. • Proactively identify and implement AI and LLM solutions to accelerate operations—including automating documentation, summarizing legacy contract terms, and extracting data from unstructured sales communications.

🎯 Requirements

• 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team. • Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work. While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently. • Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs) • Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document-centric culture). • A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times. • Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams.

🏖️ Benefits

• Paid time off • Professional development opportunities

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