Senior Manager, Payments

🔥 20 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$150k - CA$200k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Super.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

✈️ Travel

💳 Fintech

📣 Marketing

💰 $60M Series C - Super.com on 2023-04

Travel • Fintech • Marketing

Super.com is a web-based application/website; the only available content is a runtime message stating that JavaScript must be enabled to run the app, so no details about its products, services, or target market are available from the provided text.

📋 Description

• Build and drive the payments product roadmap with the Head of Payments • Translate strategic direction into a sequenced, defensible roadmap • Write PRDs and business requirements covering failure paths, reconciliation impact, and scope boundaries • Lead the payments mission-aligned team by setting priorities and cadence, running planning, and representing team needs • Partner with the engineering manager and engineers on execution • Own delivery by sequencing work, removing blockers, and managing scope • Serve as the day-to-day payments subject matter expert for processing, routing, and payment method decisions • Own and optimize dynamic routing strategy using data • Lead payments market entry, assessing local payment method coverage, acquiring strategy, currency and FX handling, and regulatory requirements • Analyze authorization rates, decline patterns, cost per transaction, and settlement performance • Report monthly to Finance and company-wide stakeholders on delivery, performance, priorities, and execution needs • Monitor industry and regulatory changes, including SCA, network rules, local scheme requirements, and alternative payment method adoption

🎯 Requirements

• 7+ years hands-on with a complex, tech-forward payments stack • Experience with gateways, processors and acquirers, vaulting and tokenization, alternative payment methods, and dispute tooling • Merchant-side experience is essential; issuer exposure is an advantage • Fluency in both one-time payments and recurring billing • Understanding of authorization holds, delayed capture, settlement, dunning and retry strategy, network tokens and account updater, credential-on-file, MIT versus CIT handling, and involuntary churn • Track record of leading global, cross-functional payments initiatives from requirements through launch and stabilization • Ability to write clear requirements and defend prioritization decisions • Payments engineering and data fluency sufficient to direct technical work and engage with senior engineers on architecture • Market entry experience launching payments in new markets • Ability to lead without formal authority in a matrixed environment • Executive communication skills • Resourceful and self-directed in a fast-moving, ambiguous environment • Direct payments experience in APAC, EEA or LATAM is a bonus • Experience in high-volume consumer businesses and familiarity with marketplace, travel, or e-commerce payment flows is a bonus • Exposure to disputes and chargeback data is a bonus • Must have citizenship status, a valid open work permit, open work visa, or permanent residency allowing work for any employer in Canada or the US for at least the next 12 months

🏖️ Benefits

• Work from anywhere in the world and choose the hours that suit you best • Unlimited PTO • Company-wide recharge days • Annual team offsites • Weekly UberEats credits • Travel discounts on SuperTravel • Generous parental leave • Flexible return-to-work plan • Equity options • Annual bonus • Retirement matching • Top-tier benefits packages • Wellness budgets • Personal development funds • Team-level learning resources