Customer Service Representative

🔥 7 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Sutherland's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Sutherland

Sutherland

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Respond to incoming calls related to student inquiries • Assist families and schools participating in the scholarship program • Respond to questions about scholarship applications and funding status • Ensure questions are answered and callers are satisfied • Ensure students are registered

🎯 Requirements

• Excellent verbal and written communication skills • Strong multitasking abilities • Fluency in English • Drive to solve problems and meet goals • Familiarity with Microsoft Office tools • Experience in customer service • Excellent wired internet connectivity • Reliable, hard-wired internet service • Quiet, distraction-free, secure place to work

🏖️ Benefits

• Work from home / remote work • All equipment provided

Apply Now

Similar Jobs

🔥 2 hours ago

Alphanumeric Systems

201 - 500

🏥 Healthcare

💼 Consulting

📦 Logistics

Spécialiste bilingue du service client pour une société pharmaceutique mondiale. Soutien à distance des patients et professionnels de santé par téléphone, clavardage et courriel.

🇨🇦 Canada – Remote

💵 $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

🕒 Yesterday

Welbi

11 - 50

🏥 Healthcare

💼 Consulting

☁️ SaaS

Customer Support Specialist supporting Welbi’s senior living care platform. Troubleshooting customer issues, improving self-service education, and coordinating configurations across support and product teams.

🇨🇦 Canada – Remote

💵 $55k - $75k / year

💰 Seed Round on 2022-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🕒 2 days ago

Allegion

10,000+ employees

🏭 Manufacturing

🔐 Security

🔧 Hardware

Remote Ontario customer experience representative supporting Allegion’s security-products customers by phone and email. Resolving orders, warranties, product inquiries and account issues with internal teams.

🇨🇦 Canada – Remote

💵 $50k - $60k / year

💰 Post-IPO Debt on 2022-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🕒 5 days ago

Dynata

5001 - 10000

💼 Consulting

📣 Marketing

☁️ SaaS

French Member Support Representative supporting Dynata’s market research survey panelists. Resolving member issues, coordinating escalations, and maintaining high customer service standards.

🇨🇦 Canada – Remote

💵 $35k / year

💰 $31.5M Debt Financing - Dynata on 2024-05

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

🕒 October 20

JDPA LIMITED

-

🚘 Automotive

🛡️ Insurance

💼 Consulting

Customer Support Specialist resolving automotive data, API, and software issues for JD Power clients. Troubleshooting platforms, documenting cases, and partnering with Product and Engineering teams.

🇨🇦 Canada – Remote

💵 $24 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok