Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
Customer Service Representative
🕒 August 20
🤠 Texas – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
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Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
📋 Description
• Work remotely from home in a temporary customer service role • Assist families and schools participating in the scholarship program • Respond to incoming calls about student inquiries, scholarship applications, and funding status • Answer questions and ensure callers are satisfied • Help ensure students are registered
🎯 Requirements
• Excellent verbal and written communication skills • Strong multitasking abilities • Fluency in English • Drive to solve problems and meet goals • Familiarity with Microsoft Office tools • Experience in customer service • Excellent wired internet connectivity • Quiet, distraction-free, secure place to work • Reliable, hard-wired internet service
🏖️ Benefits
• Work-from-home arrangement • Employer-provided equipment • Confidential handling of employee information • Equal employment opportunity protections
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