Director, RevOps

🕒 October 29

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 13%

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Lead and grow the RevOps team covering systems and analytics • Set priorities, run the intake process, and coach the team on stakeholder management • Own forecasting and pipeline hygiene, including stage definitions, exit criteria, inspection cadence, and weekly forecast calls with sales leadership • Own the GTM technology stack and roadmap, including Salesforce, CLM, Gong, enrichment, and BI tools • Maintain data quality so leaders can trust commercial numbers • Build and maintain reporting for pipeline coverage, conversion, cycle time, win rates, bookings, and rep productivity • Support annual and quarterly planning, including territory design, capacity models, quota setting, and compensation plan operations • Identify and remove friction in the deal lifecycle using automation and AI

🎯 Requirements

• 8+ years in Revenue Operations, Sales Operations or Deal Desk • 3+ years managing a team • Deep, hands-on Salesforce expertise, including objects, flows, and reporting • Experience owning a GTM systems roadmap • Track record of building forecasting and pipeline management processes used by sales leaders • Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders • Strong analytical skills • SQL or BI tools are a plus • Experience with CPQ/CLM tools, such as Ironclad, SpotDraft or equivalent, and Gong • Experience applying AI or automation to RevOps workflows • Demonstrate at least Level 1 AI proficiency; expected level varies by role seniority

🏖️ Benefits

• Variable compensation, bonus, or sales incentives may be offered as part of total compensation • Private company stock options may be offered where applicable • Additional benefits beyond total compensation • Country-specific benefits, detailed separately

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