Governance Technical Business Systems Analyst

Job not on LinkedIn

🕒 November 5

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 10 days.
• Jobs at this company usually fill in 51 days.
• No salary listed.

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Symbiotic Digital

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 1998

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

Symbiotic Digital is a Canada-based consulting firm (operating under Symbiotic Group branding) that provides bespoke advisory services for SMB growth companies and new ventures. They focus on working "ON" clients' businesses to create business plans and strategy, design and improve business processes, develop repeatable sales processes and digital marketing programs, and build core systems for measuring progress. Services listed include digital consulting, capacity building, Indigenous consulting, strategy, and an educational offering called Symbiotic Academy; offices are in Ontario (Oakville/Mississauga) and Ottawa. The firm emphasizes practical, SMB-focused tools and processes to drive profit, growth, resilience and compliance.

📋 Description

• Support the design, configuration, administration, and ongoing improvement of SharePoint Online and Microsoft 365 collaboration solutions • Support Microsoft 365 governance and lifecycle management solutions • Analyze business requirements and translate them into functional and technical requirements • Work with architects and engineering teams to implement scalable and supportable solutions • Troubleshoot complex Microsoft 365 and SharePoint issues and conduct root cause analysis • Support migrations, modernization initiatives, governance programs, and platform enhancements • Translate governance requirements into technical configurations and business processes • Analyze and troubleshoot workflows, policies, integrations, and related Microsoft 365 services • Support automated workspace provisioning, lifecycle management, ownership, permissions, and governance processes • Act as a technical point of contact for ongoing enhancements and operational issues • Identify opportunities to automate manual governance and operational support processes • Partner with business stakeholders to understand processes, challenges, controls, and technical requirements • Create user stories, functional specifications, process flows, technical requirements, and acceptance criteria • Perform impact analysis for proposed configuration and product changes • Collaborate with architects, administrators, vendors, support teams, and business stakeholders throughout the solution lifecycle • Participate in testing, deployment planning, user acceptance testing, documentation, and production validation • Investigate production issues using logs, APIs, reports, and diagnostic data • Use PowerShell, REST APIs, Microsoft Graph, Power Automate, Power BI, or similar technologies for automation, integration, troubleshooting, and reporting • Read and understand API requests, API responses, JSON structures, authentication concepts, and integration patterns • Develop scripts and lightweight automation solutions to streamline operational activities • Work with Microsoft 365 and third-party platform data to support reporting and analysis • Collaborate with development teams when advanced custom solutions are required • Support governance processes covering workspace lifecycle management, permissions, ownership, information management, and external sharing • Work with security, privacy, compliance, and architecture teams to ensure alignment with organizational standards • Participate in architecture reviews, risk assessments, security reviews, change management, and SDLC processes • Create and maintain technical documentation, operational procedures, solution specifications, and support documentation

🎯 Requirements

• Strong hands-on experience with SharePoint Online and Microsoft 365 • Strong understanding of Microsoft Teams, Microsoft 365 Groups, permissions, sharing, and collaboration concepts • Experience as a Business Systems Analyst, Technical Business Analyst, Systems Analyst, Microsoft 365 Engineer, SharePoint Engineer, or similar role • Ability to translate business requirements into practical technical solutions • Strong analytical and troubleshooting skills • Experience with one or more of: PowerShell, REST APIs, Microsoft Graph, Power Automate, JSON, Power BI, SQL or similar querying technologies • Ability to understand and enhance existing scripts and technical solutions • Strong written and verbal communication skills • Preferred: experience with Microsoft 365 governance and lifecycle management platforms • Preferred: experience implementing governance solutions for SharePoint, Teams, and Microsoft 365 Groups • Preferred: experience supporting enterprise-scale Microsoft 365 environments • Preferred: experience working with Microsoft Graph APIs and PowerShell automation • Preferred: experience with Power Platform, including Power Automate and Power BI • Preferred: familiarity with Microsoft Purview, retention policies, information protection, or DLP capabilities • Preferred: experience with formal architecture, security, risk, and change management practices • Preferred: familiarity with Agile methodologies

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