Enterprise Account Executive, Healthcare & Life Sciences

🕒 May 4

🏄 California – Remote

🏄 California – Remote

💵 $240k - $360k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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Talkdesk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🤝 B2B

💰 $230M Series D on 2021-08

B2B • AI • Healthcare

Talkdesk is an AI-powered customer experience platform designed to revolutionize the way businesses interact with their customers. Tailored for various industries, Talkdesk seamlessly integrates with existing systems to enhance customer service and agent productivity through hyper-personalized, context-aware experiences. With a focus on sectors such as financial services, healthcare, retail, and government, Talkdesk empowers organizations to scale operations, automate routine tasks, and optimize resource allocation, ensuring secure and efficient service delivery across all channels.

📋 Description

• Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry • Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers • Create and cultivate a close relationship with strategic alliances • Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc. • Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset • Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model • Build lasting, meaningful relationships with other members of management, team, and prospect/customer community • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts • Develop essential internal relationships to provide the support necessary to manage accounts and close deals • Communicate accurate and realistic forecast information to the management team per our process and policy • Communicate market reaction and needs back to headquarters in a productive manner • Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door” • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

🎯 Requirements

• Travel required: 50%+ • Previous experience in selling Enterprise software solutions into Financial Services related accounts • 8+ years of outside/direct sales experience carrying/exceeding quota, preferably SaaS • Experience positioning through strategic value based selling • Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals • Analytical, with strong business acumen • Flexible personality, able to adapt to surroundings • Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully • Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers • Excellent communication and presentation skills • Extensive negotiation and contract development experience • Comfortable operating in a fast-paced, dynamic startup environment • CCaaS knowledge is a plus • BA/BS degree

🏖️ Benefits

• Medical, Dental, Vision, Life and Disability Insurance • Employee Assistance Program (EAP) • 401(k) plan • Uncapped paid time off, subject to manager approval • 14 paid holidays each year • Uncapped paid sick leave, subject to manager approval