Residential Field Claims Advisor

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Handle residential claims and meet with clients to provide guidance toward claim settlement • Complete on-site inspections and scope damages • Assign appropriate contractors or suppliers as required • Analyze gathered information to determine coverage • Provide personal and legendary client service with timely follow-ups • Manage and settle residential claims according to operational standards • Balance client and insurer needs when settling claims • Complete estimates and negotiate with contractors on residential repairs • Control expenditures on claim settlements • Assist and help develop internal and external colleagues • Complete ongoing industry accreditation and training

🎯 Requirements

• Thorough knowledge and understanding of home insurance policy coverage and claims adjudication • Thorough knowledge of residential construction procedures/restoration practices • Experience handling structural building damage claims • Excellent verbal and written communication skills • Good judgment in claim settlement • Effective negotiation skills • Superior interpersonal and communication skills • Sound problem-solving and analytical skills • Excellent organization and time management skills • Clear Drivers Abstract • Strong typing and computer skills • Proficiency with Xactanalysis/Xactimate, Guidewire ClaimCenter and Microsoft Office • AMF licensing considered an asset, or willingness to complete it within the first 12 months of employment • Bilingualism in French and English considered a strong asset • Ongoing industry accreditation and training required

🏖️ Benefits

• Base salary of $66,800 - $94,300 CAD • Health and well-being benefits • Savings and retirement programs • Paid time off • Banking benefits and discounts • Career development • Reward and recognition programs • Regular development conversations • Training programs • Online learning platform • Mentoring programs • Training and onboarding sessions • Accessible meeting rooms and captioning for virtual interviews, as accommodations • Inclusive, accessible and respectful workplace