Teladoc Health
5001 - 10000 employees
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • SaaS • B2B
Teladoc Health is a telemedicine and virtual care company that connects patients with medical providers and clinicians for on-demand and scheduled care across primary care, mental health (including therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consults, and wellness services. It delivers consumer-facing virtual care (e. g. , BetterHelp, primary/same-day care) and enterprise-focused solutions and platforms for employers, health plans, hospitals and health systems to enable virtual care at scale.
Customer Service Representative
🕒 6 days ago
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Teladoc Health
5001 - 10000 employees
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • SaaS • B2B
Teladoc Health is a telemedicine and virtual care company that connects patients with medical providers and clinicians for on-demand and scheduled care across primary care, mental health (including therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consults, and wellness services. It delivers consumer-facing virtual care (e. g. , BetterHelp, primary/same-day care) and enterprise-focused solutions and platforms for employers, health plans, hospitals and health systems to enable virtual care at scale.
📋 Description
• Manage customer queries and complaints • Process orders, modifications, and escalate complaints • Remain calm when dealing with frustrated customers • Provide accurate, valid, and complete information • Attract potential customers by answering product and service questions
🎯 Requirements
• High school diploma, general education degree or equivalent • Ability to stay calm when customers are stressed or upset • Comfortable using computers • Experience working with customer support
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